Position Summary: We are seeking a Call Center Assistant to deliver high-quality, individualized, and personalized service in medication management, working as part of an interdisciplinary team. Key Responsibilities: 1. Provide high-quality service in medication management. 2. Coordinate and follow up on scheduled patient appointments. 3. Proficiency in MS Office tools. Join the Holsalud S.A. team as a Call Center Assistant. You will work collaboratively with an interdisciplinary team of healthcare professionals, responsible for delivering high-quality, individualized, and personalized service to our patients, offering optimal support in medication management to ensure service meets their specific needs. Responsibilities: Receive and place calls to patients, caregivers, and/or family members to schedule or confirm medical team visits. Maintain up-to-date records of scheduled patients and monitor program compliance. Coordinate and inform healthcare staff about scheduled appointments. Follow up with patients, concluding each interaction. Generate necessary call center reports. Other duties inherent to the position. Requirements: Nursing technician, secretarial, or related technical degree. Minimum 1 year of relevant experience. Excellent communication skills. Availability to work 12-hour day or night shifts. Proficiency in MS\-Office Word, Excel, PowerPoint. Employment Type: Full-time Salary: S/.1,400\.00 per month Application Question(s): * How many years of experience do you have in this field? Please describe. * Are you familiar with Siteds consultations? Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
