Do you want to make your mark and contribute to improving the quality of life of Peruvians? Do you want to share your experiences, learnings, and grow together? Join IBT Group! We are an international company with over 12 years of presence in Peru, implementing comprehensive projects spanning engineering, construction, equipment, and operations—primarily for the healthcare sector. We are currently seeking **01 USER SUPPORT PLATFORM EXECUTIVE** for our Guillermo Kaelin Hospital Complex (VMT). **REQUIREMENTS:** * Completed or incomplete technical or university studies in Administration, Secretarial Studies, Computer Science, or related fields. * Basic to intermediate proficiency in MS Office. * Minimum 1 year of experience in the role (patient care). * Availability to work rotating shifts. * Availability to work at VMT. **RESPONSIBILITIES:** * Handle inquiries, suggestions, compliments, information requests, direct-service issue resolution, reception, and registration (in the “Service Management” module) on the date they occur. * Guide, advise, and inform patients. * Ensure patients receive proper and timely care. * Record incidents reported by patients. * Draft letters and/or reports. * Other duties as assigned by immediate supervisor. **BENEFITS:** * All statutory benefits. * Work for an internationally accredited company holding ISO and Joint Commission International (JCI) certifications—one of the world’s most prestigious healthcare accreditations. * Ongoing training. * Discounts with educational institutions, oncology insurance, vendor visits, and more. * Our company is committed to equity and inclusion because we believe every person is unique and different. Therefore, we invite you to apply! Join our mission to improve the quality of life of Peruvians! Employment type: Full-time Salary: PEN 1,000–2,000 per month Application questions: * How many years of experience do you have in this position or in patient care? * Are you available to start immediately? * Can you work rotating shifts in Villa María del Triunfo? Work location: On-site employment