Application ID: 243161 Thank you for your interest in becoming part of Scotiabank Perú; we appreciate your application. We are looking for talented individuals who want to grow and achieve the objectives of our organization. We wish you great success throughout this process! **Mission** Contribute to the overall success of the Branch Network in Peru by ensuring that specific individual objectives, plans, and initiatives are carried out or fulfilled in support of the team's business strategies and goals. Ensure that all activities are conducted in compliance with current internal standards, policies, and procedures. **What do we expect from you?** * Incomplete university studies or completed technical studies related to Administration, Accounting, Economics, Industrial Engineering, etc. * Minimum of 1 year of experience as a Services Promoter. Knowledge of Bantotal. **What challenges will you face?** * Proactive handling of requests, inquiries, and/or complaints supporting the commercial management of walk-in customers at the agency, as well as reactive support on service matters and guidance for non-mentored customers of the agency. * Support the agency's commercial management through sales and service, attracting and retaining deposits and mutual funds, placing Personal Loans with free availability, Credit Cards, selling insurance products, and guiding and promoting the full range of products and services offered by the Group. * Promote cross-selling and customer loyalty to achieve established production, growth, and profitability targets for the agency and the bank. Make full use of all tools within the bank's commercial management model made available to you: Counselor, Ventana Comercial, among others; in order to maximize management of the agency's walk-in customers. * Foster close collaboration with service staff by reinforcing their knowledge of the product portfolio, services, sales tips, and referrals; aiming to achieve the agency's established targets. Handle, follow up, and whenever possible resolve customer complaints to ensure their satisfaction. Location(s): Peru : Puno : Juliaca We thank you for your interest; however, only candidates selected for interviews will be contacted. \*\* Scotiabank Peru is an inclusive company that respects diversity and does not discriminate in any way.