Description
Job Summary:
Customer Service Advisor for WOM Chile, handling customer inquiries, providing information about services, registering service requests, and promoting products.
Key Highlights:
1. Call Center experience (MANDATORY)
2. Paid training and career path
3. Contests, prizes, and birthday gifts
We are seeking a Customer Service Advisor \+ Cross-Selling specialist for the WOM Chile campaign in a fully remote modality.
**Responsibilities:**
* Handling incoming calls and customer inquiries.
* Providing information on plans, services, devices, and billing.
* Registering service requests in the system.
* Promoting additional products and services.
* Meeting quality and productivity performance indicators.
**Requirements:**
* Must reside in Lima or Callao.
* Must have a PC or laptop with Core i5 (or equivalent) processor and at least 8 GB RAM.
* Minimum 3 months of Call Center experience. **(MANDATORY)**
* Availability to work remotely.
**Schedule:**
* Monday through Sunday, 1:00 p.m. to 10:00 p.m.
* One rotating day off per week.
**Benefits:**
* Fixed salary plus performance and attendance bonuses.
* Food card.
* Full payroll registration from day one.
* Referral bonus.
* Corporate agreements and discounts.
* Paid training and career path.
* Contests, prizes, and birthday gifts.
Interviews: Thursday, 09/07 at 12:00 p.m., 2:15 p.m., and 5:30 p.m. via the following link: https://meet.google.com/bjx\-egpw\-xjk
Workplace: Remote employment