San Jose Information & Communication Technology Job Listings

IT Assurance Sr. Engineer64549760616194120

Indeed

IT Assurance Sr. Engineer

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** IT Assurance Sr. Engineer **✨ ¡Impulsa tu carrera en IT!** Si te apasiona la tecnología y quieres nuevos retos en un entorno dinámico… **¡Aplicá y se parte de algo grande!** **Estamos buscando un(a) IT Assurance Sr. Engineer.** **Ubicación:** El Salvador **Propósito Principal**: Garantizar la ejecución de las estrategias para asegurar la disponibilidad de los servicios IT End\-to\-End, aplicando buenas prácticas en la gestión de cambios, incidentes, problemas, accesos y continuidad del negocio (DRP). Además, coordinar con proveedores y equipos de soporte locales y regionales, ejecutar los controles internos y atender auditorías de sistemas, cumpliendo con los marcos de control y estándares de seguridad establecidos por la compañía. **Responsabilidades:** * Verificar la ejecución de los procesos necesarios para garantizar la disponibilidad de servicios IT, cumpliendo con los SLAs de los servicios End\-to\-End de soporte al negocio y de uso interno * Asegurar el cumplimiento de las métricas definidas para el área y mantener control constante en los indicadores de calidad de los servicios bajo su administración * Participar activamente en reuniones de seguimiento y análisis con equipo de cliente interno, de negocio y con las áreas técnicas necesarias para identificar tendencias, causas raíz de problemas y generar propuestas conjuntas de mejora * Asegurar el correcto funcionamiento y rendimiento de los servicios End\-to\-End (incluyendo aprovisionamiento y configuraciones) que habilitan el ciclo de vida del cliente o funcionalidades de negocio interno, ejecutando adecuadamente el proceso de Change Management * Analizar e identificar oportunidades de mejora basándose en las estadísticas de atención de incidentes y problemas, la percepción del cliente interno y la búsqueda de eficiencias * Asegurar cumplir el modelo y procesos de gestión de conocimiento * Participar en la factibilidad, diseño y transición de desarrollos de servicios * Participar activamente en los comités de gestión de cambios locales y regionales * Velar por el cumplimiento de controles de auditoría, siendo el punto de contacto con auditores internos y externos, evaluando y proponiendo puntos de seguimiento para remediación y fortalecimiento de políticas internas **Experiencia:** * Graduado de Ingeniería en Sistemas, Lic. en Ciencias de la Computación o carreras afines. * Más de 5 años de experiencia en operaciones IT (deseable en telecomunicaciones). * Experiencia en gestión de recursos técnicos y proveedores de sistemas IT. * ️ Experiencia en áreas de soporte de sistemas IT. * + ️ Conocimiento en procedimientos de gestión de incidentes, problemas y cambios. * Experiencia en procesos de auditoría y documentación de evidencias. * Conocimientos en monitoreo y control de sistemas IT. * Experiencia en ejecución y evaluación de pruebas de estrés en sistemas IT. * Liderazgo personal y organizacional en entornos colaborativos. **¡Aplica ahora y sé parte del futuro de las telecomunicaciones en El Salvador!** **\#OportunidadLaboral \#TigoElSalvador \#Telecomunicaciones \#CrecimientoProfesional** \#TigoElSalvador Our people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential. Our Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best. Sangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history. We promote the digital lifestyle and take full advantage of technology to facilitate the day\-to\-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team! Apply Now! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*

MPMP+26 Tolón, Peru

Negotiable Salary

Indeed

Production Supervisor

We are looking for a **Production Supervisor** with experience in industrial environments, capable of leading the planning, control, and optimization of production processes, ensuring compliance with quality and safety standards. **Main Responsibilities:** * Develop and coordinate production plans, designing strategies that ensure the organization's operational capacity. * Supervise plant personnel, guaranteeing the proper functioning and integrity of equipment and machinery. * Prepare daily production reports, incorporating key performance indicators. * Efficiently manage resources assigned to the production area. * Provide technical, statistical, and operational information required for decision-making to management. * Train supervised personnel and promote continuous process improvement. **Profile Requirements:** * Professional degree in Chemical Engineering or Industrial Engineering. * Minimum of **2 years of experience** in manufacturing companies. * Proficiency in Office tools and Power BI. * Knowledge of quality standards and occupational safety regulations. * Familiarity with HACCP, ISO 9001, ISO 1400, and ISO 22000 systems. * Occupational risk prevention training courses. * Knowledge of continuous improvement methodologies. **Valued Competencies:** * Operational leadership * Strategic planning * Teamwork * Problem analysis and resolution * Results orientation Job type: Full-time Application Questions: * What is your age? * Have you previously worked with industrial equipment such as dryers, autoclaves, mills, packaging systems, and boilers? * Do you use Power BI? Work location: On-site employment

RFG8+52R, 13860, Peru

Negotiable Salary

Indeed

Quality Analyst

We are looking for a **Quality Analyst/Supervisor** to ensure the proper implementation of the management system, maintain regulatory compliance, and guarantee that production processes are carried out according to established standards. **Main Responsibilities:** * Implement, develop, and maintain the quality management system, ensuring compliance with policies and customer satisfaction. * Timely report management results (reports, statistics, and others) to immediate supervisors or relevant management. * Keep records and documents in the plant updated and properly organized. * Monitor production operations to ensure compliance with quality standards and procedures during the development of new lines or processes. * Develop alternative solutions and improvement strategies for projects and present them to Management when required. * Collect relevant data for the preparation of statistical reports and management reports. **Profile Requirements:** * Minimum of **1 year** of experience in industrial companies in a similar position. * Knowledge of **regulations** from DIGESA, ISO 9001, ISO 14001, HACCP, GMP, ISO 45001, HALAL, and KOSHER. * Availability to work at the industrial park in **La Esperanza**. * Ability to work in rotating shifts. * Good health condition. * Developed soft skills: leadership, responsibility, teamwork, and organization. **Valued Competencies:** * Document organization and management * Analytical ability * Proactivity * Effective communication * Focus on regulatory compliance Job type: Full-time Application question(s): * What is your age? * Do you have knowledge of DIGESA \- ISO 9001 \- ISO 14001 \- HACCP \- GMP \- ISO 45001 \- HALAL \- KOSHER regulations? Workplace: On-site employment

RFG8+52R, 13860, Peru

Negotiable Salary

Applications Development Analyst III - Salesforce Administrator Contractor64522443121921123

Indeed

Applications Development Analyst III - Salesforce Administrator Contractor

**\*\*\*Applicants should be available and willing to work on site \*\*\*** **Applications Development Analyst III \- Salesforce Administrator Contractor** =============================================================================== **Position overview:** A Salesforce Administrator Contractor is responsible for supporting the ongoing operations and data integrity of the company’s Salesforce instance, ensuring that go\-to\-market teams have the tools and data needed to operate efficiently. **Key responsibilities:** * Support ongoing operations and data integrity of the Salesforce instance. * Ensure go\-to\-market teams have reliable tools and data for efficient execution. * Work closely with the Platforms \& Infrastructure team to manage day\-to\-day system tasks, including campaign execution, data hygiene, and user support. * Assist with the creation, upload, and maintenance of campaigns to help marketing and sales teams track performance and engagement. * Maintain high data quality by managing uploads, resolving duplicates, and performing regular data hygiene reviews. * Triage and resolve system requests, access issues, and bug reports to ensure smooth system operation. * Partner cross\-functionally with GTM, marketing operations, and revenue operations teams to ensure Salesforce processes are reliable and well\-documented. **Requirements \& Core Competencies:** * Schedule flexibility. * Managing self development * Embracing technology * Focusing on customers * Giving support **Functional competencies:** * Strong understanding of Salesforce data structures, campaigns, reports, and user management. * Experience with campaign creation, data imports, and record deduplication. * Familiarity with managing system access, login troubleshooting, and basic issue triage. * Ability to work in a fast\-paced environment with shifting priorities. * High attention to detail and a proactive approach to maintaining data accuracy. * Excellent communication and organizational skills with strong collaboration across teams. **Qualifications:** * English \- B2: * Oral and written comprehension. * Appropriate use of language. * **1–2 years of experience as a Salesforce Administrator (Sales Cloud or Marketing Cloud preferred).** * Experience in handling campaign operations and data management. **Equal Opportunity Employer** At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

MPMP+26 Tolón, Peru

Negotiable Salary

Field Planning & Control Intern64521151155330124

Indeed

Field Planning & Control Intern

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** Field Planning \& Control Intern JOIN OUR TEAM IN EL SALVADOR WITH THE TIGO INTERNSHIP PROGRAM! This is your chance to shine! Join the program that boosts your talent from day one. **We are looking for an intern:** Field Planning \& Control Intern **Project duration:** 6 months **Location:** El Salvador **Position objective:** Support the area in auditing platforms regarding work performed by Field Service and Network field teams for documentation of proper execution or observations as applicable. **Responsibilities:** * Identify network elements in HFC and FTTH drawings and estimate the quantity of materials required for maintenance. * Document each network element with its corresponding label. * Record power levels both upstream and downstream for each tap or nap on the network. * Standardization of installation addresses and correct logical configuration. * Audit field crew management tools to verify that evidence has been properly detailed. * Document technician observations on system platforms regarding evidence. * Accompany/support the field operations team in audit processes for documentation of completed work. **Requirements:** Fourth-year or higher student in Telecommunications Engineering, Industrial Engineering, Business Administration, or related fields Results-oriented, analytical thinking, and numerical skills Proficiency in AutoCAD (desirable) **Apply now and become part of the future of telecommunications in El Salvador!** **\#JobOpportunity \#Internship \#TigoElSalvador \#Telecommunications \#ProfessionalGrowth** Our people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential. Our Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best. Sangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history. We promote the digital lifestyle and take full advantage of technology to facilitate the day\-to\-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team! Apply Now! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*

MPMP+26 Tolón, Peru

Negotiable Salary

Indeed

E-Tools Engineer

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** E\-Tools Engineer **Drive innovation in customer experience!** We are looking for professionals to **develop and implement solutions** that drive **continuous improvement and customer experience** . If you are passionate about technological challenges and continuous improvement **This opportunity is for you!** **We are looking for an E\-Tools Engineer.** **Location:** El Salvador **Main Purpose:** Analyze, design and implement technological solutions that support the launch of new products or modifications in systems related to Customer Experience. Your mission is to ensure the optimal performance, availability and security of these solutions, aligning their performance with business objectives and promoting continuous improvement of the customer experience. **Responsibilities:** * Design end-to-end technical solutions considering all IT components (middleware, databases, etc.), including capacity analysis of the systems involved. * Fulfill the premise of “Customer First”, “Customer Centricity” in each Change Management process. * Prepare necessary documentation and hand over to the O&M team regarding the project or change request, as well as lead the Production Deployment window and provide proper follow-up ensuring correct operation during the pilot phase. * Administer, monitor and optimize Customer Experience applications, guaranteeing their stability, high performance and alignment with business objectives. * Design and implement automation strategies to improve operational efficiency and customer experience. * Establish and enforce a work plan associated with a project or Change Management request across all phases of the change cycle (Analysis, Development, Testing, Production Deployment and Babysitting). * Lead the creation of the base test matrix for the Quality team, ensure unit testing of involved components is performed, and execute component integration testing. Support the Quality team during testing. * Lead end-to-end performance testing when applicable and based on prior analysis. **Requirements:** * **Graduated in Systems Engineering, Computer Science or related fields.** * **Solid knowledge of UML**, including: Use Cases, ER Diagrams, Sequence Diagrams, Deployment and Class Diagrams. * **Extensive knowledge of operating systems**: Linux and Windows. * **Knowledge of** XML, XSLT, XSSD, XPATH, XQUERY *(desirable)* . * + ️ **Experience with configurations** of SOAP, EJB, JNDI, JDBC, MDB, Datasources, Spring, Quartz *(desirable)* . * ️ **Experience with databases** SQL / Oracle / PostgreSQL: queries, procedures and data validation. * **Process automation** with Python, Power Automate, cron jobs, Selenium, Open Test *(desirable)* . **Apply now and become part of the future of telecommunications in El Salvador!** **\#JobOpportunity \#TigoElSalvador \#Telecommunications \#ProfessionalGrowth** \#TigoElSalvador Our people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential. Our Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best. Sangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history. We promote the digital lifestyle and take full advantage of technology to facilitate the day\-to\-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team! Apply Now! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*

MPMP+26 Tolón, Peru

Negotiable Salary

Remote! Educational Sales Advisor / Provinces Work only 6hrs!64302134979201126

Indeed

Remote! Educational Sales Advisor / Provinces Work only 6hrs!

At Grafton Latam we are looking for **Educational Sales Advisors** to work remotely (Provinces). Schedule: Monday to Saturday from 3 pm to 9 pm, DAY OFF ON SUNDAY **Required education and experience:** \- Minimum 6 months of sales experience (call center) \- Completed secondary education \- PC/laptop \+ internet (Essential) \- Availability to work remotely. \- Must reside in AREQUIPA, CUSCO, PIURA, LORETO AND LURÍN, AMONG OTHER PROVINCES. DAY OFF ON SUNDAY! **Benefits:** * S/1,130 \+ commissions \+ bonuses * Full payroll (not Pyme) * 100% scholarships for you and 80% for your family * Free days on special dates * Growth opportunities * Good working environment Job type: Full-time, Permanent Salary: S/.1,130\.00 \- S/.1,500\.00 per month Work location: On-site job

4VJ2+CF Florida, Peru

S/1,130-1,500/month

Data Scientist Specialist64293294584963127

Indeed

Data Scientist Specialist

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** Data Scientist Specialist Join the **Tigo El Salvador** team and be part of our digital transformation! Are you passionate about data and making a real impact on business? We are looking for a **Data Scientist Specialist** to drive strategic decision-making through advanced analytics and optimization of key processes. **Your purpose:** Design, develop, and maintain data pipelines and machine learning models that enhance our customer experience and support advanced analytics initiatives at Tigo. ‍ **Main responsibilities:** * Design and build **scalable and reliable data pipelines**. * ️ Perform **feature engineering** to optimize predictive models. * Ensure **data quality and integrity**. * Develop and train **machine learning models** (classification, regression, clustering, etc.). * Implement models into **production (MLOps)** following best practices. * Collaborate with **stakeholders** to define business problems and translate findings into **actionable insights**. **Requirements:** * Degree in Computer Engineering, Statistics, Mathematics, Business Engineering, or related fields. * \+3 years of experience in **data engineering** and/or **predictive modeling**. * Advanced proficiency in **SQL** and **Python** for Data Science. * Solid knowledge of applied **statistics and mathematics**. * Analytical skills, effective communication, and results-oriented. Be part of an innovative team driving the future with data. Your next professional challenge awaits you at **Tigo El Salvador**! \#TigoElSalvador \#DataScience \#MachineLearning \#DataEngineer \#MLOps \#TechJobs \#OportunidadLaboral Our people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential. Our Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best. Sangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history. We promote the digital lifestyle and take full advantage of technology to facilitate the day\-to\-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team! Apply Now! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*

MPMP+26 Tolón, Peru

Negotiable Salary

Indeed

Integration Engineer

**Who We Are** -------------- Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award\-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting\-edge technology, agile thinking, and a people\-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end\-to\-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data \& AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA \& Test Engineering. ### **About the Role** We are looking for a skilled **Integration Engineer** to provide **B2B integration solutions** using TELUS Agriculture \& Consumer Goods’ integration technologies, trading network, and portal\-based systems. You will design, develop, and implement scalable, high\-performing integrations while collaborating with architects, developers, and cross\-functional teams. This is an excellent opportunity for a **self\-motivated, enthusiastic, and results\-oriented professional** who enjoys solving complex integration challenges and building innovative solutions that simplify supply chain connectivity. **Main Responsibilities** * Contribute to the successful and timely delivery of high\-quality supply chain data solutions as a key member of a professional services squad. * Collaborate with Business Analysts to interpret requirements and build/test high\-quality **B2B system integration workflows**. * Ensure adherence to all **integration implementation and documentation standards**. * Work with clients’ technical teams to **troubleshoot and resolve integration issues** during end\-to\-end testing. * Partner with operations and support teams to ensure production systems meet performance and reliability standards. * Participate in **continuous improvement initiatives**, bringing innovative ideas and technical expertise to the team. * Drive optimal solution design in collaboration with architects and cross\-functional stakeholders. ### **Requirements** * **2\+ years of IT experience** in a B2B systems integration environment. * **2\+ years of solid XSLT experience** for data transformations. * Strong experience with **Integration platforms** (e.g., Boomi, MuleSoft, webMethods) for internal and external system integrations. * Hands\-on experience with **XML (including namespaces)**, **XPATH**, and **XQuery**. * Proficiency with **X12 EDI**, **JSON**, and **flat files**. * Familiarity with the **Supply Chain domain**, particularly Order\-to\-Cash and Logistics/WMS processes. * Experience defining integration mechanisms such as **EDI X12, EDIFACT, APIs, REST/SOAP web services**, and **Flat Files**. * Knowledge of communication protocols: **HTTPS, SFTP, JMS, AS2**. * Experience with **Oxygen IDE** is a plus. * Familiarity with **Linux**, **MariaDB**, **PostgreSQL**, or other RDBMS systems. * Basic understanding of **security concepts** (authentication, authorization, encryption, SSL/TLS, SSH/SFTP). * Proven ability to collaborate effectively as part of a team and contribute to project success. * Experience within a **Professional Services** environment is a plus. * Familiarity with **cloud technologies** such as **AWS**. * Strong problem\-solving, analytical, and communication skills. * Self\-motivated, enthusiastic, and results\-oriented mindset. **What’s in it for you:*** Private medical and life insurance from day one * Budget for professional growth (certifications) * Schedule flexibility. * Extra bonus based on performance.

MPMP+26 Tolón, Peru

Negotiable Salary

Jr. Software Development Engineer in Test (SDET)64281693573377129

Indeed

Jr. Software Development Engineer in Test (SDET)

**Who We Are** -------------- Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award\-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting\-edge technology, agile thinking, and a people\-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end\-to\-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data \& AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA \& Test Engineering. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- **About the Role** ------------------ We are seeking an enthusiastic and motivated Junior SDET to join our Quality Assurance team. This role is ideal for early\-career professionals who wish to develop in the field of automated testing and software quality assurance, with a special focus on mobile applications.**Main Responsibilities** ------------------------- * Assist in the creation and execution of manual and automated test cases * Collaborate in the development and maintenance of test automation frameworks * Participate in the identification and reporting of software defects * Support functional and non\-functional testing * Contribute to documentation of testing processes and results * Learn and apply agile methodologies in the testing process * Assist in mobile application testing (Android/iOS) **Requirements** ---------------- Education* Technical degree or bachelor's degree in Systems Engineering, Computer Science, or related field * Recent graduates or with up to 1 year of experience in similar roles **Technical Knowledge** ----------------------- * Programming fundamentals (preferably Java or Python) * Basic SQL and database knowledge * Basic understanding of software testing methodologies * Familiarity with version control tools (preferably Git) * Basic knowledge of HTML, CSS, and JavaScript **Desired Skills*** Basic experience with automation tools (Selenium, Appium) * Familiarity with CI/CD concepts * Basic knowledge of network protocols and REST APIs **Soft Skills*** Excellent verbal and written communication skills * Teamwork ability * Strong attention to detail * Ability to quickly learn new technologies * Analytical thinking and problem\-solving * Proactivity and ability to work with minimal supervision **What’s in it for you:*** Private medical and life insurance from day one * Budget for professional growth (certifications) * Schedule flexibility. * Extra bonus based on performance.

MPMP+26 Tolón, Peru

Negotiable Salary

Busines Support Analyst (Automation & AI)642158409260811210

Indeed

Busines Support Analyst (Automation & AI)

**Who We Are** -------------- Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. **About the Role** Hello, Digital Solutions disrupter! Our team is looking for a Business Support Analyst - Automation & AI. A highly technical BSA who plans and leads automation projects including all project phases. Responsible for gathering requirements and information from various stakeholders, business primes and technical teams, assessing automation opportunities, designing AI-powered solutions, developing applications and scripts, and guiding the development through the full project lifecycle to eliminate manual processes and scale team capabilities.**Responsibilities** -------------------- * Develop tools and applications that help the team improve efficiency (e.g., TM Financial Logs WebApp, TM Attrition Mover, automated dashboards) * Find new ways to get things done using automated processes and AI integration * Create automated scripts for recurring tasks (Birthday/Anniversary emails, CSAT surveys, Time Off Errors monitoring) * Build automation solutions for crossmatch reports (WD/SFR, Teamcards vs SFR, Client Time vs Compliance, Actuals vs Invoice) * Leverage AI and prompt engineering to automate data analysis, report generation, and insight extraction * Develop AI-powered solutions for CSAT analysis, trend identification, and predictive analytics * Create / maintenance for scorecards in Google Studio with automated data pipelines * Create automated reports for monitoring or to prevent errors across all BSA processes * Integrate multiple data sources (Fieldglass, SAP, Workday, Kandji, Certinia) to eliminate manual data entry * Design and implement APIs or connectors for seamless system communication * Assist in administrative procedures for onboarding processes (to ensure new hires get their equipment and credentials on time through automated workflows) * Develop self-service tools and portals for common requests and processes * To present information regarding automation opportunities and ROI for MBRs * Serve as a point of contact for IT, Development, and business teams for technical solutions and escalations * Document and standardize the different automated solutions and technical procedures within the area in the knowledge repository **Requirements** ---------------- * University Degree in Computer Science, IT, Data Science, or related fields * 1+ years of Experience leading automation projects and developing technical solutions * 1+ years of Experience working with Relational and non-relational Databases * 1+ years of Experience and strong knowledge of programming languages: Python, JavaScript (React, NextJS, NodeJS), or JAVA * 1+ Experience with Web Service Development (REST and SOAP), experience using SOAP UI, Postman, or similar API tools * Experience on version control: Git * Proven experience with AI tools, LLMs, and prompt engineering (ChatGPT, Claude, OpenAI API, or similar) * Experience building web applications, automation scripts, and data pipelines * Experience with workflow automation tools and RPA concepts * Strong understanding of system integrations and API development * Enthusiastic, team player who is delivery-oriented, takes responsibility for the team's success, and strives to continually learn and improve * Possess critical thinking, self-discipline, and time management skills * Ability to work independently, and flexibility to multi-task and adapt to changing business needs * Proactive, takes ownership, and steps in where needed * Strong analytical, problem-finding and problem-solving skills with focus on automation opportunities * Exceptional attitude towards working in a team and being collaborative in all aspects of work * Excellent interpersonal, communication and leadership skills * Strong technical background. Willing to learn new skills and technologies to deliver the best solutions * Ability to translate business processes into technical automation solutions * English Level: B1 high or above - Mandatory **Desirable skills:** --------------------- * Experience with AI frameworks (LangChain, LlamaIndex) and AI API integration * Knowledge of low-code/no-code platforms (Power Apps, Power Automate, Retool, Make, Zapier) * Experience with Google Cloud Platform (Cloud Functions, Cloud Run, BigQuery, Vertex AI) * Experience with data visualization tools (Google Studio, Power BI, Tableau) * Scrum Master experience or Agile methodology expertise * Experience with HR/Finance systems (Workday, SAP, Fieldglass, Certinia) and their APIs * Knowledge of DevOps practices and CI/CD pipelines * Understanding of financial reports and business processes (beneficial for automation design) * Experience with email automation and workflow orchestration tools **What’s in it for you:*** Private medical and life insurance from day one * Budget for professional growth (certifications) * Schedule flexibility. * Extra bonus based on performance.

MPMP+26 Tolón, Peru

Negotiable Salary

Tax Intern (Internship)641485417520651211

Indeed

Tax Intern (Internship)

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** Tax Intern (Internship) **Join Tigo's internship program!** ✨ Are you looking for an internship and are you a final-year student or recent graduate in Finance, Economics, Accounting or related fields? This is your chance to shine and grow within the tax department in a dynamic and international environment! **We are looking for an intern:** Tax Intern **Project duration:** 6 months **Location:** Tuscania, Zaragoza, El Salvador **Main Purpose:** Provide support to the tax team in managing, analyzing and controlling financial and tax information, contributing to accurate reporting, preparation of documentation and timely compliance with tax obligations. **Main Responsibilities:** * Update reports and files in Excel * Extract and organize information from the accounting system * Collect and classify data according to tax attributes or categories * Support in creating purchase requisitions and purchase orders for the Tax team * Review deliverables to ensure consistency and accuracy * Monitor error validation trackers and pending reports * Provide support on ad hoc requests from the Tax Assurance team **Requirements:** Final-year student or recent graduate in Finance, Economics or Accounting Basic knowledge or interest in tax accounting (desirable) Intermediate level of Excel (pivot tables, reports, formulas) Intermediate English (reading and writing – B2 level) Analytical skills, organization and attention to detail Excellent communication and ability to work in multicultural environments **We Offer:** Honorarium: $300 per month Flexible working hours for studying Growth opportunities Positive work environment **Apply now and become part of a team that drives precision and financial excellence at Tigo El Salvador!** **\#JobOpportunity \#Internship \#TigoElSalvador \#Telecommunications \#ProfessionalGrowth** Our people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential. Our Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best. Sangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history. We promote the digital lifestyle and take full advantage of technology to facilitate the day\-to\-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team! Apply Now! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*

MPMP+26 Tolón, Peru

S/300/biweek

Full Stack Developer Sr. Engineer641485415270411212

Indeed

Full Stack Developer Sr. Engineer

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** Full Stack Developer Sr. Engineer **¡Unite a nuestro equipo de desarrollo!** We are looking for professionals passionate about technology and innovation to create digital solutions that drive our operations. **Apply now and be part of the change!** **We are looking for a** **Full Stack Developer Sr. Engineer.** **Location:** El Salvador **Main Purpose:** Responsible for developing and implementing front-end, back-end, and mdw applications for various business units and departments within Service Delivery architectures, using both traditional and agile project development methodologies. **Responsibilities:** * Develop and implement modular, configurable, automatically testable applications for Oracle SOA architecture and new DevOps architecture. * Implement solutions for all local and regional business units. * Use infrastructure and software application monitoring tools. * Use source code repository tools. * Use application versioning and CD/CI repository tools. * Use and implement traffic load balancing tools NX, api Gateway Kong. * Create installation manuals for testing and production. Develop Runbooks. * Create scripts and use database tools including PostgreSQL, Oracle, MongoDB. * Support requests during production deployment windows and major incidents. **Requirements:** **Education:** * Graduate in **Computer Science Engineering or Bachelor's Degree in Computer Systems** or related fields. **Technical Experience:** * Development in **Java (versions 7, 17, 21\)** , **Oracle** and **OpenStack** , using frameworks such as **Spring, Spring Boot** and **PrimeFaces** . * Desired knowledge in other languages: **Python, Node.js, React** and **Angular** . * Experience in **container architecture implementation** and use of **Kubernetes** , **Docker** and **Spring Boot** . * Proficiency with **tools**: **Git, Nexus, Maven, Jenkins** and **Selenium** . * Implementation of **REST, RESTful, WS** and **FTP** protocols. **Language:** * **Technical English.** **Apply now and become part of the future of telecommunications in El Salvador!** **\#OportunidadLaboral \#TigoElSalvador \#Telecomunicaciones \#CrecimientoProfesional** \#TigoElSalvador Our people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential. Our Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best. Sangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history. We promote the digital lifestyle and take full advantage of technology to facilitate the day\-to\-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team! Apply Now! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*

MPMP+26 Tolón, Peru

Negotiable Salary

WFM Managed Services, Senior Real Time Analyst641475080501781213

Indeed

WFM Managed Services, Senior Real Time Analyst

**\*\*\*Applicants should be available and willing to work on\-site and/or from home depending on business needs.\*\*\*** **WFM Managed Services, Senior Real Time Analyst** ================================================== **Position overview:** As a Senior Real Time Analyst you use your expertise to monitor and analyze intraday operations performance. You verify attendance and produce intraday reporting to ensure service level agreements are met. You contribute to the improvement of performance and development of the team. You support the execution of real time projects/ initiatives **Key responsibilities:** * Monitor intraday metrics (volumes, productivity, internal and external production KPIs) to ensure proper staffing levels and compliance with the account’s service level agreements. * Adjust schedules, call and skill routing based on actual performance and volumes. * Provide real\-time performance reports (aux activities, hold time, after call usage) and post mortem reports to Operations leaders in the established cadence. * Proactively communicate intraday challenges impacting service level agreements to Operation leaders in support required actions. * Provide feedback and guidance to Real Time Analysts on the team to improve performance and foster development. * Identify areas of improvement and provide actionable insights to leaders. * Support leaders in the execution of real time projects/ initiatives. **Requirements \& Core competencies:** * Schedule flexibility * Availability to working on site * Giving support * Focusing on customers * Embracing technology * Managing self\-development **Functional competencies:** * Knowledge of intraday monitoring and reporting * Knowledge of service level management, line adherence management, reforecasting, rescheduling, call and routing management * Analytical and complex problem solving skills * Ability to work in a fast paced environment **Qualifications:** * 18\+ months of work experience in contact center; experience in real time analysis * Bachelor’s degree or equivalent * CEFR B1\-B2 English (oral/ written) **Equal Opportunity Employer** At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

MPMP+26 Tolón, Peru

Negotiable Salary

Indeed

Home Intern

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** Home Intern **JOIN OUR TEAM IN EL SALVADOR WITH THE TIGO INTERNSHIP PROGRAM!** Are you a final-year student or recent graduate in **Business Engineering, Economics and Business, Business Administration, Industrial Engineering**, or related fields? This is your chance! **We are looking for an intern: Home Intern** **Project duration:** 6 months **Location:** Tuscania, Zaragoza, El Salvador **Job description:** Provide analytical and operational support to the Home Base Development team in identifying monetization, retention, and revenue optimization opportunities within the residential customer base. The role aims to strengthen the team's analytical capabilities, drive operational efficiency, and contribute to the development of data-driven business strategies. ### **Main Responsibilities** * **Reporting maintenance and control:** Keep key dashboards and reports for residential base management updated, ensuring accuracy and consistency of information. * **Numerical analysis and commercial diagnosis:** Conduct customer base analysis to identify *revenue leaks*, upsell and cross\-sell opportunities, and profitability improvements. * **Operational management of offers:** Coordinate with marketing, systems, and sales teams to ensure correct availability, validity, and execution of residential portfolio offers. * **Data modeling:** Develop and/or maintain scripts (Python, SQL, advanced Excel, or other tools) for predictive analysis, segmentation, and customer behavior forecasting. * **Training for sales channels:** Support the preparation and facilitation of training sessions for sales and retention teams, ensuring proper understanding and execution of defined strategies. **Requirements:** Analytical thinking Strong proficiency in data analysis tools Proactivity **Apply now and become part of the future of telecommunications in El Salvador!** **\#CareerOpportunity \#Internship \#TigoElSalvador \#Telecommunications \#ProfessionalGrowth** Our people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential. Our Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best. Sangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history. We promote the digital lifestyle and take full advantage of technology to facilitate the day\-to\-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team! Apply Now! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*

MPMP+26 Tolón, Peru

Negotiable Salary

Indeed

Production Assistant

As a person, you are a problem solver, a connector, someone who thrives in creating order from complexity and driving continuous improvement. You see the big picture while mastering the details, ensuring that every product, process, and partnership flows with precision and purpose. You live your life aligned with the highest values of integrity, efficiency, and collaboration, always working to turn today's challenges into tomorrow's success stories. In this role, you will help us deliver better care to billions of people around the world. It ALL STARTS WITH YOU! In this role, you will be responsible for: * Assisting in the operation of machinery, complying with settings according to production requirements. * Performing tasks assigned by the Lead Operator and making decisions together with the Lead Operator to meet product specifications and safeguard the integrity of equipment and company assets. * Producing finished goods at the lowest possible cost, controlling raw material waste according to specified quality standards, and fulfilling the production schedule in terms of assigned quantities and codes. * Preparing production and line consumption reports. * Complying with EHS regulations. * Actively participating in company meetings and programs according to your position. * Complying with the requirements and procedures established within the Integrated Management System. * Following established procedures for chemical handling, energy consumption, fresh water treatment, and waste management. * Ensuring continuous process improvement. * Supporting the induction process for new employees and informing them of all associated risks related to their respective machinery. **About Us** You already know our legendary brands Huggies®, Kleenex®, Scott®, Kotex®, Plenitud®, Kimberly-Clark Professional®, just like the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these incredible Kimberly-Clark products wouldn't exist without talented professionals like you. At Kimberly-Clark, you'll be part of the best team committed to driving innovation, growth, and impact. We're backed by over 150 years of market leadership, and we're always looking for new and better ways to perform, so there's an open door of opportunities. Everything is here for you at Kimberly-Clark. **Led by Purpose. Powered by You.** **About You** You perform at the highest possible level and appreciate a performance-driven culture fueled by genuine care. You want to be part of a company actively dedicated to sustainability, inclusion, well-being, and professional development. You love what you do, especially when your work makes a difference. At Kimberly-Clark, we're constantly exploring new ideas about how, when, and where we can achieve results in the best way possible. To succeed in this role, you will need the following qualifications: * Industrial Technician or industrial high school diploma * 6 months of experience operating industrial equipment * Experience operating machinery, basic computer skills, basic English * Teamwork, effective communication, respectful, integrity, dedication, responsibility, teamwork, adherence to rules * Availability to work rotating shifts **Benefits** These are just some of the benefits you would enjoy working in this position at Kimberly-Clark: * Medical insurance * Product package * Company doctor * Transportation * Cafeteria / Food subsidy Benefits may vary by country and position; specific information is shared during the recruitment process. **To Be Considered** Click the Apply button and complete the application process below. A member of our recruiting team will review your application and contact you if your skills align with the position. Take a look at our careers page: https://careers.kimberly-clark.com/es-419 **And finally, some alignments...** For Kimberly-Clark to grow and thrive, we must be an inclusive organization that applies the diverse experiences and passions of our team members to the brands that improve people's lives worldwide. Therefore, we seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you drive the continued success of our company. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all duties, responsibilities, and skills required for this position. Employment is subject to pre-employment testing, which may include drug screening, background verification, and medical evaluation. This position will be part of Kimberly-Clark's International Family Care and Professional (IFP) business, an organization with a clear purpose and focus on innovation, which has built a legacy with global impact. As Kimberly-Clark establishes a strategic alliance with Suzano to create a world-class tissue and professional products company, it is expected that this position will transfer to the new company once the transaction closes, anticipated for mid-2026, subject to consultation and other applicable legal requirements. This is a unique opportunity to contribute to the creation of a new global leader backed by two industry powerhouses. You will be part of a high-potential business combining Kimberly-Clark’s iconic brands and commercial excellence with Suzano’s industrial and sustainability leadership. This role is only available to local candidates already authorized to work in the country of the role. Kimberly-Clark will not provide relocation support for this role. #LI-Presencial .

MPMP+26 Tolón, Peru

Negotiable Salary

Investment Strategy Intern (Pasantía)641474753783051216

Indeed

Investment Strategy Intern (Pasantía)

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** Investment Strategy Intern (Pasantía) **JOIN OUR TEAM IN EL SALVADOR WITH THE TIGO INTERNSHIP PROGRAM!** Are you a final-year student or recent graduate in **Business Engineering, Economics and Business, Business Administration, Industrial Engineering** or related fields? This is your chance! **We are looking for an Investment Strategy Intern** **Project duration:** 3 months **Location:** El Salvador **Job Description:** Support the Investment Strategy & Cost Efficiency team. In this role, you will play a key part in preparing reports and analyzing CAPEX execution tracking. If you have a true passion for data, enjoy tackling challenges, and want to be part of our company's growth, we invite you to apply! **Key Responsibilities:** Support in daily CAPEX activities: • Follow up with different departments on monthly CAR executions. • Create flow reports for CAPEX procurement requests. • Support fund movements to ensure project execution. • Generate reports to provide visibility on CAR status. • Perform consolidation of the CAR universe. **Requirements:** * Intermediate/advanced Excel proficiency. * Ability to collaborate with diverse teams. * ️ Excellent communication skills. * Strong analytical ability. * Intermediate level of English. **Apply now and become part of the future of telecommunications in El Salvador!** **\#JobOpportunity \#Internship \#TigoElSalvador \#Telecommunications** **\#ProfessionalGrowth** Our people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential. Our Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best. Sangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history. We promote the digital lifestyle and take full advantage of technology to facilitate the day\-to\-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team! Apply Now! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*

MPMP+26 Tolón, Peru

Negotiable Salary

Local Compliance Strategic Response Investigator641474744307221217

Indeed

Local Compliance Strategic Response Investigator

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** Local Compliance Strategic Response Investigator ✨ Be part of the team that ensures the integrity and compliance of our global policies. Your role will be key in coordinating and executing investigations. ✨ **Apply now and become part of this mission!** **We are looking for a Local Compliance Strategic Response Investigator.** **Location:** El Salvador **Main Purpose:** This position will play a fundamental role in coordinating and executing investigation tasks aligned with the organization's global investigation strategy and policies. This role is essential to maintaining the integrity of the organization’s code of conduct and ensuring compliance with internal and global policies and procedures. **Responsibilities:** * Lead the receipt and assessment of reports through established channels to determine the need and feasibility of investigations, ensuring a rapid and thorough response to potential compliance issues. * Collect, review, and analyze data to establish timelines and verify facts. Organize and document evidence meticulously within the case management system (EthicsPoint) to maintain a clear audit trail. * Provide strong support to the global investigation team during complex investigations, managing local processes in alignment with global standards and best practices. * Identify and analyze root causes of compliance issues, proposing practical solutions to mitigate risks and improve organizational practices. * Prepare and present detailed investigation reports for each assigned case, highlighting identified risks, supporting evidence, and strategic recommendations for improvements. * Develop and deliver training sessions and awareness programs to promote the ethics line and foster a culture of reporting across the organization, ensuring all employees understand the importance of reporting compliance concerns. * Establish and promote formal and informal communication channels with internal and external stakeholders, fostering an environment of trust that encourages reporting of compliance issues. **Requirements:** * Graduate in **Law, Business Administration, Finance**, or a related field. Advanced degrees or certifications in **compliance, ethics, or investigations** will be valued. * ️ ️ Proven experience conducting investigations, compliance, or ethics-related roles. * ️ ️ Excellent **verbal and written communication skills.** * Strong **analytical skills** with the ability to interpret complex data and produce actionable insights. **.** * Strong commitment to **ethics and integrity**, with the ability to maintain **confidentiality and impartiality** in all investigations. **Apply now and be part of the future of telecommunications in El Salvador!** **\#OportunidadLaboral \#TigoElSalvador \#Telecomunicaciones \#CrecimientoProfesional** \#TigoElSalvador Our people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential. Our Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best. Sangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history. We promote the digital lifestyle and take full advantage of technology to facilitate the day\-to\-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team! Apply Now! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*

MPMP+26 Tolón, Peru

Negotiable Salary

AI Project Coordinator - Senior (Remote - Philippines)641449916613141218

Indeed

AI Project Coordinator - Senior (Remote - Philippines)

We are seeking a detail\-oriented and proactive Project Coordinator to support our Senior Project Manager in delivering high\-quality generative AI projects. This role involves managing project details, coordinating tasks, and ensuring effective communication between team members and stakeholders. The ideal candidate will have a foundational understanding of AI technologies and be enthusiastic about driving projects to successful completion. **Main Responsibilities:** -------------------------- * Project Support: Assist the Senior Project Manager in all phases of project lifecycle, from initiation through completion. Help in planning, scheduling, and tracking project timelines and milestones using appropriate tools * Documentation and Reporting: Maintain project documentation and prepare regular reports on the project status to keep stakeholders informed. * Team Coordination: Facilitate communication between project team members and other departments to ensure alignment and efficient workflow. Organize and attend project meetings to take detailed notes and track important decisions. * Resource Management: Assist in managing project resources and logistics, ensuring that project needs are met promptly and efficiently. * Compliance and Quality Support: Help enforce project standards and quality assurance policies. Collect data for quality compliance and assist in the preparation for audits and reviews. **Requirements:** ----------------- * Schedule flexibility * Bachelor’s degree in Business Administration, Computer Science, or related field. * 1\-3 years of experience in project coordination, preferably in technology or AI\-related projects. Mandatory * Familiarity with project management tools and software. * Fluent in English; additional language skills are a plus. * Hybrid work\-style ( availability to work on\-site ) * Minimum of 6 months as a TELUS International employee (Mandatory for internals) * Minimum of 6 months in current position (Mandatory for internals) * No active hints (above hint 3\) (Mandatory for internals) * Meeting or exceeding metrics in the current role (Mandatory for internals) ### **Preferred Qualifications:** * Organizational Skills: Strong ability to organize, multitask, prioritize, and work under pressure. * Technical Acumen: Basic understanding of AI, machine learning models, and data management. * Communication Skills: Excellent verbal and written communication skills to effectively articulate project needs and updates to team members and stakeholders. * Problem\-Solving: Ability to identify issues and participate in their resolution in a timely and effective manner. * Teamwork and Interpersonal Skills: Capable of working collaboratively in a high\-pressure environment.

MPMP+26 Tolón, Peru

Negotiable Salary

Indeed

Business Data Analyst

**Who We Are** -------------- Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award\-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting\-edge technology, agile thinking, and a people\-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end\-to\-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data \& AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA \& Test Engineering. ### **About the Role** We’re looking for a Business / Data Analyst who can roll up their sleeves and dig into how work gets done across customer experience and business operations. In this role, you’ll conduct stakeholder interviews, run workshops, and shadow CX agents to document processes and uncover pain points. You’ll analyze data to measure effort, cost, and performance, and then model the financial implications of automation — from ROI and payback periods to efficiency gains. You’ll also create process maps, develop business cases, and prepare clear materials that help leaders see where automation (RPA, AI, or agentic AI) can drive the most value. The ideal candidate is part investigator, part analyst, and part storyteller — someone who can connect the dots between what’s happening on the ground, what the data says, and how to frame a compelling case for change. **Key Responsibilities** ------------------------ * **Conduct Interviews \& Workshops:** Engage with stakeholders and CX agents to capture current\-state processes, pain points, and opportunities. * **Shadowing Agents:** Spend time observing call center and CX agents to understand the “day in the life,” identify friction points, and surface opportunities for improvement. * **Process Mapping:** Document workflows using process mapping and discovery tools to provide a clear view of how work gets done today. * **Data Analysis:** Analyze volumes, effort, costs, and performance metrics to validate accuracy and uncover improvement opportunities. * **ROI Modeling \& Business Cases:** Build models that estimate savings, payback periods, and efficiency gains to demonstrate the financial impact of automation. * **Opportunity Prioritization:** Partner with automation strategists to rank processes based on value, feasibility, and impact. * **Documentation \& Reporting:** Maintain accurate process documentation and prepare clear visuals, charts, and executive\-ready presentations. * **Collaboration:** Work cross\-functionally with business leaders, CX teams, and technical stakeholders to ensure insights translate into actionable automation initiatives. **Requirements** ---------------- * 2–4 years of experience in business analysis, operations analysis, data analysis, or consulting. * Strong analytical and financial modeling skills (Excel, Google Sheets, or BI tools such as Tableau/Power BI). Proficiency with process mapping tools and methodologies (e.g., Visio, Lucidchart, BPMN). * Ability to synthesize complex data into clear, actionable insights that support business cases. * Excellent written and verbal communication skills — able to present findings in a business\-friendly way. * Curiosity\-driven mindset: you ask questions, dig into details, and want to understand how things really work. * Comfort shadowing CX agents, conducting interviews, and facilitating workshops to surface insights. * A detail\-oriented, structured approach to documentation, ensuring accuracy and clarity. * Adaptability to thrive in fast\-paced environments with shifting priorities. * A balance of **investigator, analyst, and storyteller** — uncovering problems, quantifying opportunities, and framing a case for change. * Strong presentation skills, including the ability to **build executive\-ready slides and visuals** that communicate automation strategies, roadmaps, and ROI clearly. **Preferred Qualifications** * Familiarity with automation technologies (RPA, AI, or agentic AI) and how they apply to business processes. * Experience working with or analyzing **contact center / customer experience operations**, including exposure to metrics such as AHT, FCR, and CSAT. * Exposure to process discovery or mining platforms (e.g., Celonis, UiPath Process Mining, Signavio) is a strong plus. * Proven ability to work cross\-functionally with business, operations, and technical teams. * Knowledge of Lean, Six Sigma, or other process improvement methodologies is helpful but not required. ### **What’s in it for you** * Private medical and life insurance from day one. * Professional growth budget for certifications and training. * Flexible work schedule. * Performance\-based bonuses.

MPMP+26 Tolón, Peru

Negotiable Salary

Indeed

Technical BSA

**Who We Are** -------------- Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award\-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting\-edge technology, agile thinking, and a people\-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end\-to\-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data \& AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA \& Test Engineering. **About the Role** We are seeking a highly skilled and motivated Technical Business System Analyst to join our innovative Digital Transformation team. This role is pivotal in defining and driving the product strategy for our B2B telecommunications services portfolio, with a special focus on our inter\-carrier automation initiatives using MEF LSO Sonata platforms. The ideal candidate will act as a crucial link between business stakeholders, external partners, and our development teams. You will be the Subject Matter Expert (SME) for our LSO Sonata platform, responsible for its entire lifecycle—from defining new features and onboarding partners to ensuring its operational excellence. ### **Key Responsibilities** * **Product Definition and Strategy** * + Assess and define new and existing initiatives for the Digital Transformation Portfolio + Create User Stories, Epics, and MVPs + Develop and implement the Product Roadmap Definition template for tracking and overview + Promote new initiatives to accelerate project/product definition and delivery * **Technical Expertise and Support** * + Act as SME for MEF LSO Sonata and Telecommunications projects (Access E\-Line EPL and IEVC) + Assist other business units in understanding product needs and definitions + Take ownership of MEF LSO Sonata platforms + Create monthly reports, investigate bugs, and analyze potential improvements * **Partner Management** * + Onboard new partners to the MEF LSO Sonata platforms + Assist in technical calls to resolve integration doubts and issues * **Agile Process Participation** * + Participate in Scrum meetings with other Business Analysts + Engage in Grooming sessions to refine and prioritize backlog items * **Cross\-functional Collaboration** * + Work with development teams to deliver Epics and User Stories + Collaborate with various stakeholders to ensure successful project outcomes **Required Experience:** * 3\-5\+ years of proven experience in a Technical Business System Analyst, Product Manager, or Product Owner role. * **Essential:** Direct experience working within the Telecommunications industry. * Demonstrable experience defining and launching technical products or platforms. * Proven experience working in an Agile/Scrum development environment, with a strong understanding of its principles and practices. * Experience in a partner\-facing or client\-facing role involving technical integrations. **Technical Knowledge:** * **Deep understanding and hands\-on experience with MEF LSO Sonata APIs and frameworks.** This is a mandatory requirement. * Strong knowledge of telecommunications services and concepts, specifically Carrier Ethernet products like Access E\-Line (EPL, EVPL) and inter\-carrier operations. * Expertise in creating and managing product artifacts, including detailed User Stories with acceptance criteria, Epics, Product Roadmaps, and MVPs. * Familiarity with Agile project management tools (e.g., Jira, Confluence, Azure DevOps). * Understanding of API technologies (REST, JSON) and the software development lifecycle. **Core Skills \& Competencies:** * **Communication:** Excellent verbal and written communication skills, with the ability to explain complex technical concepts to both technical and non\-technical audiences. * **Analytical \& Problem\-Solving:** Superior analytical and problem\-solving skills, with a proven ability to investigate technical issues, analyze data, and propose viable, well\-reasoned solutions. * **Ownership \& Initiative:** A proactive mindset with a strong sense of ownership and the ability to drive initiatives from conception through to completion with minimal supervision. * **Collaboration:** A strong team player with excellent interpersonal skills and the ability to work effectively in cross\-functional teams (Engineering, Sales, Operations, etc.). * **Stakeholder Management:** Ability to engage with and manage the expectations of multiple stakeholders, including senior management, technical teams, and external partners. **Preferred Qualifications (Nice to Have):** * MEF\-CECP or other relevant MEF certification. * Bachelor’s degree in Computer Science, Engineering, or a related technical field. * Experience with business process modeling and workflow analysis.

MPMP+26 Tolón, Peru

Negotiable Salary

IT, Telephony Engineer Senior - Guatemala & El Salvador641449763572491221

Indeed

IT, Telephony Engineer Senior - Guatemala & El Salvador

**IT, Telephony Engineer Senior \- Guatemala \& El Salvador** ============================================================= **Position Overview:** ====================== Senior Telephony Engineer is responsible for design and planning for the telephony solutions. Collaborate with other IT teams to integrate telephony systems to the overall IT infrastructure. Conduct research on emerging telephony technologies and recommend improvements. Provides technical assistance by attending to telephony related issues and concerns, if required. **Main Responsibilities** In charge of the TELUS international’s global telephony operations stability. Manages and supports the Global Telephony Operations in which the sole objective is to ensure the continuous availability and reliability of the TI Telephony system * Manages and resolves telephony P1/P2 incidents and outages * Provide assistance on P3 multi user incidents, if required * Design and plan the company’s telephony infrastructure, monitoring and maintaining the health of telephony systems to ensure uninterrupted and high quality voice communication * Perform in\-depth analysis of telephony requirements and documents them for new customer launches and complex changes * Collaborate with other technology teams to integrate telephony systems with other enterprise applications and systems, ensuring seamless communication across platforms * Conduct capacity planning to anticipate and accommodate the organization’s growing telecommunications needs, ensuring scalability and performance optimization; define budget to support organic growth, new clients and integration of newly acquired companies * Maintain accurate documentation of telephony configurations, procedures and troubleshooting steps * Perform peer reviews and approval on Method of Procedures for changes to be implemented by Telephony Administrators, ensuring consistency with the architecture frameworks. * Engage telephony vendors to negotiate contracts, manage service level agreements and stay informed about emerging telephony technologies * Act as a third point of contact to provide technical expertise and support related to telephony infrastructure to other technology stack teams * Act as backup lead/manager when need arises. * Support pre\-sales requirements and participate in budgetary exercise. **Requirements:** * Schedule flexibility * Availability to work on\-site **Specific Qualifications** * Proficiency in voice over IP (VOIP) and SIP technology (Oracle SBC). * Knowledge in presales processes and activities * Proficiency in installation, configuration, administration and support * Experience with design and implementation of ACD systems, Voicemail system and other telephony services. * Experience in handling Voice recordings, dialers, CTI servers and other adjuncts systems * Working knowledge of I.T. requirements / demands in call center Operations and organization, particularly in the area of Operations support. * Knowledgeable in Cisco data networking * Experienced in pre\-sales and financial planning activities. **Skills** * Written and verbal communication skills. * Problem\-solving and decision\-making skills. * Excellent communication and interpersonal skills * Ability to respond to External \& Internal requests * Faster adaptation to technology changes **Education/Experience and Knowledge** * Bachelor’s Degree in ECE, Computer Science, Information Technology, or any IT / Computer\-related course * Experience in telephony services or exposure in Avaya, BCM/Sinch, Five9/Genesys and Thrio/Alvaria products is an advantage. * Experience in voice over IP (VOIP) and SIP technology. * 10 years of experience in telecom systems * 5 years of experience in managing and supporting the Five9/Avaya product * 5 years of experience with Open Source PBX solutions i.e. Kamailio, Freeswitch etc. * 5 years of experience managing and administering SBC (Session Border Controller) * Minimum of 10\+ years experience in an information technology role. * Experience in overseeing a team or group of IT professionals

MPMP+26 Tolón, Peru

Negotiable Salary

Indeed

Sr. Data Engineer

As a Data Engineer with TELUS Digital, you will be responsible for crafting, building and running the data driven applications which enable innovative, customer centric digital experiences for TELUS customers. You will be working as part of a friendly, cross\-discipline agile team who helps each other solve problems across all functions. As a custodian of customer trust, you will employ best practice in development, security, accessibility and design to achieve the highest quality of service for our customers. Our development team uses a range of technologies to get the job done: Spark, Sqoop and coupled with Oozie, shell scripting, Control\-M to provide a modern, easy to use data pipeline. You will be part of the team building a data pipeline to transfer the data from our enterprise data lake for enabling our AI use cases. You are a fast learner, highly technical, hardworking data engineer looking to work within a team of multidisciplinary experts to improve your craft and contribute to the data development practice at TELUS Digital. Here’s how * Learn new skills \& advance your data development practice Design, develop, test, deploy, maintain and improve the analytics pipeline Assist in evaluating technology choices and rapidly test solutions Assist the outcome teams in understanding how to best measure their web properties Collaborate closely with multiple team in an agile environment You're the missing piece of the puzzle * A passion for data Interest and ability to learn new languages \& technologies as needed Familiar with the execution sequence of ETL Flows * Experience with Spark, Sqoop, Oozie, Control\-M * Basic understanding of data warehouse, data lake, OLAP and OLTP applications As a Data Engineer on the AIPP team, you’ll: * Build and maintain real\-time and batch data pipelines that power NBS personalization and ML arbitration.* Enable cross\-channel event collection and orchestration (digital, IVR, billing, service disruption). * Work closely with AI/ML engineers to integrate self\-serve propensity models and arbitration logic into production. * Ensure high\-volume, low\-latency streaming data processing to support millions of triggers per day. Great\-to\-haves * Experience with Google Cloud Platform * Experience with Big Data related tools and technologies * Experience with creating REST APIs in Python * Experience with data monitoring and alerting * BONUS: Data Science experience

MPMP+26 Tolón, Peru

Negotiable Salary

Sr. Platform/DevOps Engineer641449745031701223

Indeed

Sr. Platform/DevOps Engineer

**Who We Are** -------------- Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. **About the Role** As a Senior Platform Engineer, you will play a crucial role in designing, implementing, and maintaining our cloud-native infrastructure. You'll leverage your extensive experience with the different Cloud Providers, Kubernetes, CI/CD, and Infrastructure as Code to drive technical excellence and innovation. This role offers the opportunity to take on increased responsibilities and mentor team members. ### **Responsibilities:** * **Platform Architecture and Development**: * + Design and implement scalable cloud-native architectures + Lead the development and maintenance of Kubernetes infrastructure + Architect, optimize, and maintain CI/CD pipelines using GitHub Actions + Develop and maintain scalable Helm Chart templates + Implement Infrastructure as Code (IaC) best practices using Terraform + Drive container strategy and implementation + Maintain and enhance comprehensive observability solutions, with hands-on experience + Implement FinOps practices for optimizing cloud costs * **Process and Quality**: * + Establish and promote technical standards and best practices + Conduct thorough code reviews and participate in architecture discussions + Implement and monitor SLOs/SLIs for platform services + Spearhead automation and optimization initiatives + Ensure adherence to security and compliance requirements + Participate in on-call rotation and provide incident management support for production environments + Lead post-mortems and drive continuous improvement in incident response processes + Collaborate with the security team to implement robust security practices * **Collaboration & Mentorship:** * + Mentor other team member engineers and contribute to their technical growth. + Collaborate with cross-functional teams to align technical solutions with business objectives. + Lead technical discussions and present complex ideas to both technical and non-technical audiences. + Proactively identify and propose solutions to technical challenges + Drive agile practices and contribute to continuous improvement efforts + Write comprehensive technical documentation to empower team members and ensure knowledge transfer. ### **Requirements** ### * Bachelor's degree in Computer Science, Information Technology, or a related field. * 5+ years of hands-on experience in DevOps and Platform engineering. * Expert-level knowledge of Kubernetes administration and architecture, including configuring, managing, and maintaining clusters. Extensive experience with: * GitHub Actions and CI/CD pipeline design * Helm Chart development and maintenance * Terraform and Infrastructure as Code practices * Container technologies and Docker * Cloud platforms (AWS/GCP), including an understanding of cloud-native application architectures and deployment patterns * Excellent problem-solving and decision-making abilities with outstanding communication skills * Ability to troubleshoot and handle issues in production environments. * Demonstrated ability to mentor and guide team members * Experience in leading technical initiatives or small teams ### **Preferred Qualifications:** ### * Hold a Certified Kubernetes Administrator (CKA) certification. * Experience with FluxCD or any other GitOps tool. * Experience in configuring and maintaining Kong API Gateway. * Experience in configuring and maintaining Istio service-mesh. * Experience with observability platforms such as Datadog, Prometheus, Grafana, OpenTelemetry, and Logstash. * Experience working with microservices in an event-driven architecture. * Experience with Terragrunt * Scripting and automation (Python, Bash, Go) * Have worked or maintained a Hashicorp Vault * Understanding of security best practices and compliance requirements * Experience with multiple cloud providers * Designed, built, and maintained scalable and reliable AI/ML infrastructure on AWS, including MLOps pipelines and data platforms, to support the full lifecycle of machine learning models from experimentation to production. ### **What’s in it for you** * Private medical and life insurance from day one. * Professional growth budget for certifications and training. * Flexible work schedule. * Performance-based bonuses.

MPMP+26 Tolón, Peru

Negotiable Salary

Sr. AI Integration Engineer641449745820181224

Indeed

Sr. AI Integration Engineer

**Who We Are** -------------- Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award\-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting\-edge technology, agile thinking, and a people\-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end\-to\-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data \& AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA \& Test Engineering. ### **About the Role** We're looking for a **Senior AI Integration Engineer** to serve as the AI "power\-up" for our team. You're not a research scientist, but an expert in leveraging existing AI/ML models and platforms to solve real\-world business problems. You will be responsible for integrating AI capabilities, building and maintaining data pipelines, and understanding the practical applications of generative AI and other models to drive innovation with a founder/startup mentality. ### **Key Responsibilities:** * AI Integration Expertise: Proven experience selecting and integrating appropriate AI models from platforms like Hugging Face, OpenAI, or Vertex AI. You're skilled in prompt engineering and crafting effective API calls to achieve specific business objectives. * Bias for Action: You're a doer who prioritizes tangible outcomes over perfection. You take full ownership of a solution, from initial concept to a deployed, production\-ready state. * Rapid \& Innovative Problem\-Solving: You can quickly dissect complex problems, identify root causes, and formulate pragmatic, creative solutions under pressure. * Data \& Systems: You have experience building robust data pipelines for cleaning, processing, and feeding data to AI models. You can also think holistically about a system and how an AI solution will fit within it. * Ethical \& Communicative: You have a strong awareness of ethical implications and potential biases in AI. You can clearly and concisely articulate complex technical concepts and the rationale behind your decisions to both technical and non\-technical audiences. **Qualifications:** * AI Platform Expertise: Hands\-on experience integrating and deploying pre\-trained AI models. Familiarity with major AI platforms like Hugging Face, OpenAI, Vertex AI, or Amazon SageMaker is highly desirable. * Strong Software Engineering Skills: You're an experienced software engineer with a solid understanding of software development principles, data structures, and algorithms. Proficiency in Python is a must. * Foundational ML Knowledge: A solid understanding of core machine learning concepts, including model training, evaluation, and the potential for bias. * Systems Thinking \& Problem\-Solving: The ability to understand how different components of a system interact and a knack for creative and effective problem\-solving. * Collaborative \& Humble: A strong team player who prioritizes collective success, is willing to learn from others, and can work effectively across different teams. ### **Nice to Have:** ### * Healthcare Experience: Knowledge of the healthcare industry, including its unique data standards, privacy regulations (e.g., HIPAA), and workflows, would be a strong plus. * Frontend Skills: Experience with JavaScript or other frontend frameworks is helpful for building user interfaces that interact with AI\-powered APIs. * Data Expertise: Experience working with different types of data, including structured and unstructured data like text, images, or audio. ### **What’s in it for you** * Private medical and life insurance from day one. * Professional growth budget for certifications and training. * Flexible work schedule. * Performance\-based bonuses.

MPMP+26 Tolón, Peru

Negotiable Salary

Indeed

Sr. Backend Engineer

**Who We Are** -------------- Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award\-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting\-edge technology, agile thinking, and a people\-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end\-to\-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data \& AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA \& Test Engineering. ### **About the Role** We are looking for a **Lead Backend Engineer** with a true startup mindset to own the development and architecture of our core services. You will be a technical pillar for our team, responsible for the end\-to\-end lifecycle of key services and features. We need a **hands\-on** engineer who can tackle complex technical problems, make sound design decisions, and mentor other engineers on the team to foster a culture of quality and execution. ### **Responsibilities** ### * Feature \& System Ownership: Take full ownership of building and running critical backend services. You will design, implement, and maintain high\-quality, testable code for features that deliver significant user value. * Technical Design \& Execution: Lead the technical design for projects within your team. You will translate product requirements into clear technical specifications, make pragmatic architectural decisions, and ensure your team delivers on its commitments. * Operational Excellence: Lead incident management, leveraging Datadog for advanced monitoring, logging, and performance profiling. Conduct root cause analysis and implement durable solutions to prevent recurrence. * Technical Leadership \& Mentorship: Serve as a technical authority for the team, providing guidance on best practices, code quality, and engineering standards. Mentor junior and mid\-level engineers to elevate the team's overall technical proficiency. * Full Stack Contribution: Actively contribute to the codebase, ensuring high\-quality, maintainable code across our tech stack, which includes Java, Go, Typescript, and Python. * API \& Authentication: Manage our secure authentication system using Auth0, and evolve our API layer using Apollo GraphQL to ensure efficient data fetching and a robust schema in addition to above. ### **Requirements** ### * An engineer with a degree in Computer Science or equivalent experience, and at least 5 years of hands\-on backend development. * You have a proven ability to own complex software projects from concept to production. * You have a solid understanding of distributed systems, microservices, and common design patterns. * You possess strong proficiency in languages like Java, Typescript, and Python. * Practical experience with identity and access management systems like Auth0, including an understanding of OAuth 2\.0 and OIDC flows is preferred. * Experienced in designing and building production\-grade APIs, with a strong preference for Apollo GraphQL. * Familiar with observability tools like Datadog for monitoring, logging, and performance profiling. * You are proficient with Docker and Kubernetes and have experience with CI/CD pipelines (e.g., CircleCI, Github Actions). ### **What’s in it for you** * Private medical and life insurance from day one. * Professional growth budget for certifications and training. * Flexible work schedule. * Performance\-based bonuses.

MPMP+26 Tolón, Peru

Negotiable Salary

Indeed

Sr. FrontEnd Engineer

**Who We Are** -------------- Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. ### **About the Role** We are looking for a highly skilled **Senior Frontend Engineer** with deep expertise in **React, React Native, and TypeScript** to design and build scalable, user-centric web and mobile applications. You will be responsible for delivering end-to-end solutions, from architecture and state management to mobile build processes and deployment. As a Senior Frontend Engineer, you will collaborate with cross-functional teams, contribute to technical decision-making, and mentor junior developers while ensuring the delivery of high-quality applications that drive impact for our customers. **Responsibilities** * Design, develop, and maintain responsive web and mobile applications using **React** and **React Native**. * Architect and deliver complete frontend solutions, ensuring scalability and performance. * Implement **state management** using Redux and redux-saga. * Build and maintain **GraphQL queries** for seamless API integrations. * Write, maintain, and optimize unit tests using **Jest**. * Work within **CI environments** and manage mobile build processes. * Implement and troubleshoot **push notification systems**. * Collaborate closely with designers, backend engineers, and product managers to ensure smooth feature delivery. * Support a small, collaborative team with strong problem-solving and mentoring. ### **Requirements** * 7 + year of development experience * React + React native hand on experience * Experience designing a full solution * Strong TypeScript proficiency * Experience with Redux and redux-saga for state management * Proven experience with GraphQL APIs and query development * Experience writing and maintaining Jest unit tests * Comfortable with CI environments and mobile build processes * Experience implementing and troubleshooting push notifications * Ability to work in a small, collaborative team environment ### **Preferred Qualifications** * Preferred Qualifications * Experience with crash reporting and monitoring tools for mobile applications * Experience troubleshooting and resolving production issues * Experience implementing or maintaining video call functionality in mobile apps * Familiarity with ejected React Native applications (non-Expo) * Basic knowledge of native mobile development (Objective-C, Java) * Experience working with and upgrading legacy dependencies * Experience upgrading React Native versions and managing dependencies ### **What’s in it for you** * Private medical and life insurance from day one. * Professional growth budget for certifications and training. * Flexible work schedule. * Performance-based bonuses.

MPMP+26 Tolón, Peru

Negotiable Salary

Indeed

QA Automation

About the role The QA Automation Engineer will be responsible for planning, designing, and executing manual and automated test cases, E2E to identify defects, ensure product quality, and verify that all functionalities meet specified requirements, reporting bugs, and collaborating with development teams to deliver robust and reliable software solutions. This role requires an understanding of software development lifecycles, testing methodologies, and automation frameworks. Key Responsibilities * Review and analyze software requirements, specifications to create comprehensive, well\-structured test plans and test cases. * Identify test data requirements and create necessary test data. * Execute test cases manually, thoroughly documenting test results and logging defects. * Perform various types of testing, including functional, regression, integration, system, and user acceptance testing (UAT). * Report bugs, including steps to reproduce, evidence as images or videos, expected results, and actual results. * Verify bug fixes and perform regression testing to ensure defects are resolved without introducing new issues. * Important: Work closely with developers, business analysts, to understand project requirements and resolve issues. Participate in daily stand\-ups, sprint planning, and retrospective meetings. Provide timely and accurate updates on testing progress and defect status. Contribute to the improvement of QA processes and methodologies. Execute automated test suites and analyze results to identify defects and areas for improvement.* Design, develop, and maintain automated test scripts Preferred Qualifications Knowledge of performance testing and security testing principles. Experience with API testing tools (e.g., Postman, SoapUI). * Strong problem\-solving skills and attention to detail. * Excellent communication and teamwork abilities * Familiarity with automated testing concepts and tools (e.g., Selenium, Playwright) is a plus. * Knowledge of Netcracker platform (optional) * Experience with Jira system

MPMP+26 Tolón, Peru

Negotiable Salary

IT & Network Security Assurance Expert641449670565151228

Indeed

IT & Network Security Assurance Expert

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** IT \& Network Security Assurance Expert **Are you passionate about cybersecurity?** This is your chance to make an impact on digital security! **We are looking for an IT \& Network Security Assurance Expert** . **Location:** El Salvador **Main Purpose:** Responsible for the operation and implementation of Security solutions in networks (NW \& IT), ensuring stability, compliance with Assurance processes and international frameworks such as NIST and SOX. **Responsibilities:** * Lead follow-up and analysis meetings with internal client Operations and business teams to identify trends, root causes of issues, and jointly generate improvement proposals for computer security systems. * Ensure the knowledge management model and processes. * Participate in feasibility, design, and transition of service developments throughout the lifecycle of computer security systems. * Administer security solutions such as Antivirus consoles, SIEM, IPS, NAC, Antispam, Content Filtering, DLP, Firewalls, and continuous data encryption solutions. * Contribute to security assessments on current technologies to identify potential improvements. * Define and monitor operational effectiveness metrics for actions performed as IT /NW Security Expert. * Assist the local ISO team in conducting root cause analyses of security incidents. * Guarantee the management of tools that maintain the company's information protection. * Manage tasks related to vulnerability remediation or mitigation of security incidents. * Define, document, and implement operational procedures for Information Security solutions. **Requirements:** * Graduated with a degree in **Computer Engineering or Computer Science.** * Experience in **security solutions** (AV, SIEM, Firewalls, PAM, IAM, etc.) * Knowledge in **application, data, system, and network security.** * Desirable experience in **Data Centers.** * + Experience in **incident and change management.** * Advanced **English.** **Apply now and become part of the future of telecommunications in El Salvador!** **\#JobOpportunity \#TigoElSalvador \#Telecommunications \#ProfessionalGrowth** \#TigoElSalvador Our people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential. Our Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best. Sangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history. We promote the digital lifestyle and take full advantage of technology to facilitate the day\-to\-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team! Apply Now! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*

MPMP+26 Tolón, Peru

Negotiable Salary

Global Customer Marketing, Growth Marketing Manager641449662254091229

Indeed

Global Customer Marketing, Growth Marketing Manager

**\*\*\*Applicants should be available and willing to work on\-site and/or from home depending on business needs.\*\*\*** **Global Customer Marketing, Communications Manager (Marketing Manager)** ========================================================================= **This position is available for the following countries:** * **El Salvador** * **Guatemala** * **Brazil** **Position overview:** We are seeking a Growth Marketing Manager who is both a technical master of digital channels and a strategic growth leader. This role demands a mix of hands\-on execution, cross\-functional leadership, and the ability to push boundaries with experimentation, creative optimization, and AI\-driven workflows. Reporting to the Sr. Manager, Digital Marketing and partnering closely with the Director, Digital Growth \& Marketing Operations, the Growth Marketing Manager will: * Own channel performance and P\&L accountability across paid search, paid social, programmatic, and emerging platforms. * Serve as a hands\-on technical operator with expertise in bid strategies, pacing, targeting, and funnel optimization. * Lead structured experimentation in partnership with creative, content, and data science teams. * Champion the adoption of AI and Agentic AI workflows to accelerate optimization, personalization, and campaign orchestration. * Act as a senior cross\-functional partner, influencing creative, content, product, and analytics strategies to maximize growth. * Support the data\-insight\-action growth using our customer data platform and data intelligence tools **Key responsibilities:** **Channel Mastery \& Performance** * Serve as the technical expert across digital performance platforms: Google Ads, DV360, SA360, LinkedIn Campaign Manager, Meta Ads, RollWorks/AdRoll, DSPs, DMPs \& CDPs * Develop and optimize advanced bid strategies to maximize ROI and efficiency across channels. * Own budgets, pacing, and channel outcomes with accountability for revenue, pipeline, and efficiency. * Identify and scale net\-new growth opportunities across emerging platforms, partners, and tactics. **Experimentation \& Innovation** * Build and manage a structured experimentation roadmap across creative, audiences, and messaging. * Partner with data science teams to leverage predictive modeling, incrementality testing, and optimization frameworks. * Integrate AI and Agentic AI workflows into campaign testing, creative optimization, and full\-funnel orchestration. * Champion a test\-learn\-scale culture, converting insights into scalable playbooks. **Content \& Creative Optimization** * Collaborate with creative and content teams to drive performance\-oriented creative strategies. * Lead A/B and multivariate creative testing to optimize ad effectiveness across platforms. * Apply AI\-driven creative generation and audience insights to improve personalization and engagement. **Analytics \& Insights** * Use pivot tables, attribution models, and BI tools (Sisense, Data Studio, Adobe Analytics) to analyze performance and drive optimization. * Translate data into actionable insights for senior stakeholders, connecting marketing investments to business outcomes. * Partner with analytics and data science functions to advance measurement and predictive growth strategies. **Cross\-Functional Leadership** * Partner across creative, SEO, automation, and product teams to deliver integrated growth campaigns. * Influence executive stakeholders by linking marketing performance with pipeline, revenue, and long\-term growth goals. * Mentor junior marketers, building capability in channel execution and experimentation. * Manage agency and vendor relationships to scale impact and efficiency. **Mandatory Requirements \& Core competencies:** * Schedule flexibility * Able to work on\-site * Giving support * Focusing on customers * Embracing technology * Managing self\-development **Functional competencies:** * **English B2 \- Required:** * + **Oral and written comprehension.** + **Appropriate use of language.** * A master of digital channels with deep technical expertise in campaign execution, bid strategies, and performance optimization. * A growth strategist who thrives on experimentation, creative testing, and data\-driven optimization. * A collaborative leader who drives cross\-functional impact with creative, data, and product teams. * A curious innovator eager to apply AI and Agentic AI workflows to push the boundaries of growth. **Qualifications:** * Bachelor’s degree in Business, Marketing, or equivalent (MBA an asset). * 9\+ years’ experience in growth/performance marketing, ideally in multi\-channel, global organizations. * Proven track record of channel ownership with measurable ROI, revenue, and pipeline outcomes. * Deep experience with Google Ads, DV360, SA360, LinkedIn, Meta, RollWorks, DSPs, DMPs, CDPs * Expertise in bid strategies, funnel optimization, A/B and creative testing. * Strong analytical foundation: Excel (pivot tables), BI tools (Sisense, Data Studio), attribution models. * Experience working with data science teams on predictive modeling and incrementality testing. **Equal Opportunity Employer** At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

MPMP+26 Tolón, Peru

Negotiable Salary