Job Summary: We are seeking dynamic Customer Service Advisors / Call Center agents with a service-oriented mindset and strong communication skills to deliver an excellent customer experience. Key Responsibilities: 1. Handle customer inquiries, requests, and complaints. 2. Provide clear and timely information about products and services. 3. Maintain courteous and professional communication with customers. **Join our team!** We are currently looking for **Customer Service Advisors / Call Center Agents** — dynamic individuals with a service orientation and strong communication skills to deliver an outstanding experience to our customers. **Responsibilities** * Handle customer inquiries, requests, and complaints via phone, chat, or email. * Provide clear and timely information about products and services. * Accurately record interaction details in the system. * Follow up on assigned cases until resolution. * Meet established quality and productivity metrics. * Maintain courteous and professional communication with customers. Requirements * Completed secondary education; technical or university studies in progress or completed. * Prior experience in customer service or call center roles is preferred but not required. * Basic proficiency with computer tools and Microsoft Office. * Strong verbal communication and active listening skills. * Availability to work onsite, hybrid, or remotely (depending on operational needs). * Customer-focused mindset and ability to work toward objectives. Benefits * Formal employment registration from the first day of work. * Fixed salary. * Performance- and metric-based bonuses. * Ongoing, paid training. * Career advancement opportunities. * Excellent working environment. * Statutory benefits (e.g., profit-sharing bonuses, CTS, vacation, health insurance, etc.). Schedule * 8-hour daily shifts. * Rotating or fixed days off depending on operational requirements. **Apply now and become part of a company that invests in your professional growth!** Work Location: Onsite employment
María García
Indeed · HR
María García
Indeed · HR
