Description
Job Summary:
Supports the development and execution of the Help Desk work plan, providing technical advice and support, and ensuring the proper functioning of IT services.
Key Responsibilities:
1. Technical support and preventive maintenance of the IT equipment fleet.
2. User management and software licensing.
3. Network installation and preparation of computer equipment.
**RESPONSIBILITIES:**
* Supports the development and execution of the Help Desk work plan.
* Provides technical advice and support for IT services.
* Performs preventive maintenance on the IT equipment fleet and prepares fieldwork reports.
* Manages user account creation and deactivation across various applications.
* Ensures, at the technical level, the proper functioning of IT services.
* Manages software licensing and maintains control over it.
* Performs corrective hardware maintenance.
* Conducts hardware and software technology inventory.
* Installs wired and wireless technological networks for projects.
* Prepares newly acquired computer equipment.
* Backs up information according to IT policies.
* Understands IT policies, keeps them updated, and disseminates them.
**REQUIREMENTS:**
* Final-year student or graduate in Systems Engineering or related fields.
**SPECIFICATIONS:**
* Employment type: Full-time, on-site
* Working hours: Monday to Friday, 8:00 AM to 5:00 PM
* Employment type: Full-time, on-site
**BENEFITS:**
* Formal employment with all statutory benefits.
Employment type: Full-time
Salary: Up to S/.1,400\.00 per month
Work location: On-site employment