Technical Support Intern

Description

Position Summary: We are seeking a Technical Support Intern to assist with system, database, and security administration, providing support to internal users. Key Responsibilities: 1. Support in server and operating system administration. 2. Collaboration in implementing basic security controls. 3. Participation in documenting procedures and incidents. **Technical Support Intern** **Requirements** Applicants must be in the final cycles of undergraduate programs in Systems Engineering, Computer Science, Informatics, Networking, or related fields. **Knowledge** * Operating Systems: Windows Server, Linux (Ubuntu, CentOS, Red Hat). * Databases: MySQL, PostgreSQL, SQL Server, Oracle. * Security and Monitoring: SIEM (Splunk, ELK), Firewall, Antivirus, IDS/IPS. * Network Administration: Cisco, Fortinet, Ubiquiti, VPNs. * Technical Support Tools: ServiceNow, Jira Service Desk, Zendesk. **Responsibilities** * Provide first-level technical support to internal users. * Assist with basic server and operating system administration. * Perform operational database tasks under supervision. * Support the implementation of basic security controls. * Assist in documenting procedures and incidents. **We Offer** * Professional development. * FOLA insurance. * Flexible working hours. * Hybrid work arrangement. **Send your CV to tbs.pe@bytesw.com.pe** Job Type: Internship Work Location: Hybrid in San Isidro, Lima