Description
Job Summary:
We are seeking a receptionist for a dental clinic who will provide excellent patient care, manage appointments, perform administrative tasks, and contribute to a positive work environment.
Key Highlights:
1. Professional and friendly patient care
2. Efficient scheduling and administrative management
3. Positive and dynamic work environment
**Job Objective:** To provide excellent patient care, manage appointment scheduling, perform administrative tasks, and contribute to a positive work environment in the dental clinic.
**Responsibilities:**
* **Patient Care:** Greet and assist patients with friendliness and professionalism, answer questions, schedule appointments, process payments, and manage required documentation. Handle complaints and claims.
* **Appointment Scheduling:** Schedule, confirm, and modify patient appointments using the clinic’s management system. Optimize the schedule to maximize dental team efficiency.
* **Administration:** Perform administrative tasks such as answering phone calls, managing correspondence, maintaining up-to-date patient records, and generating reports as needed. Handle petty cash and bank reconciliations (if applicable).
* **Billing and Insurance:** Process patient payments, bill services, manage insurance claims with providers, and maintain accurate billing records. Basic knowledge of dental insurance (desirable).
* **Reception Area Maintenance:** Maintain a clean, organized, and welcoming reception area. Manage office supply inventory.
* **Team Support:** Collaborate with dental and administrative staff on tasks as needed.
**Skills and Qualifications:**
* Prior experience as a receptionist, preferably in a medical or dental clinic setting.
* Excellent interpersonal communication skills, both verbal and written.
* Ability to work independently and collaboratively in a team.
* Exceptional organizational and time-management skills.
* Proficiency in computer applications, including appointment scheduling software and Microsoft Office.
* Strong customer service and problem-solving skills.
* Ability to work under pressure and handle multiple tasks simultaneously.
* Familiarity with dental practice management software (desirable).
* Availability to work flexible hours, including weekends (if applicable).
**Benefits:**
* Positive and dynamic work environment.
* Opportunities for professional growth.
* Competitive salary and additional benefits (to be defined).
Employment Type: Full-time
Salary: Starting from S/.1,300\.00 per month
Work Location: On-site employment