Casino Manager

Description

Job Summary: We are seeking a Casino Floor Manager responsible for staff management, efficient operations, and customer satisfaction. Key Responsibilities: 1. Coordination and supervision of in-venue customer service. 2. Management of resources and operational strategies. 3. Performance evaluation and feedback to subordinates. **We are currently recruiting a Casino Floor Manager in Moyobamba.** RESPONSIBILITIES: \- Implement and ensure staff compliance with company strategies, promotions, customer service standards, rules, and policies. \- Achieve efficient utilization of all allocated resources, ensuring timely execution aligned with company objectives. \- Coordinate, supervise, and monitor in-venue customer service. \- Propose improvements to processes and procedures related to customer management. \- Conduct ongoing customer follow-up to identify their needs. \- Utilize the video monitoring area as support to better fulfill assigned responsibilities. \- Conduct performance evaluations of subordinates and provide feedback highlighting improvement opportunities. \- Coordinate with HR for hiring new personnel. \- Coordinate with the Technical Department regarding maintenance, repair, and operation of gaming machines to ensure continuous functionality. REQUIREMENTS: \- University degree in Business Administration, Hospitality and Tourism, Marketing, or related fields. \- Knowledge of casino gaming machines or slot machines. \- Experience in budget preparation and forecasting. \- Familiarity with procedures at MINCETUR (Ministry of Foreign Trade and Tourism). \- Availability to work day, afternoon, or night shifts as required. BENEFITS: \- Market-competitive salary: S/. 2\. 000 to S/. 2 200 depending on experience \- Formal employment registration with all statutory benefits. Employment Type: Full-time Salary: S/.2,000\.00 \- S/.2,200\.00 per month Work Location: On-site employment