OPERATIONS MANAGER

S/10,000-12,000/month

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: Design and optimize scalable operational structures, manage customer experience, and lead launches of educational programs. Key Highlights: 1. Design and optimize scalable operational structures for high volume 2. Manage end-to-end customer experience 3. Lead launches of educational programs and products RESPONSIBILITIES: ·Design and optimize scalable operational structures for high volume ·Manage end\-to\-end customer experience (NPS, retention, churn) ·Lead launches of educational programs and products ·Implement and optimize technology ecosystem (LMS, CRM, automations) ·Manage operational budgets with a focus on profitability ·Identify bottlenecks and lead automation initiatives ·Coordinate operations with Marketing, Sales, and Customer Experience QUALIFICATIONS: ·Minimum 5 years managing operations or cross-functional teams ·Degree in Business Administration, Industrial Engineering, Business, or related field ·Experience in digital businesses, online education, SaaS, or scalable services ·Proficiency in LMS, CRM, and dashboards ·Intermediate/Advanced Excel Employment Type: Full-time Salary: S/.10,000\.00 \- S/.12,000\.00 per month Work Location: On-site employment

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Posted by

María García

Indeed · HR

Location

María García

Indeed · HR

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