IT Assistant

Description

Job Summary: We are seeking a Junior IT Assistant to provide technological support to administrative and operational departments, ensuring continuity of logistics processes. Key Responsibilities: 1. First-level technical support to users and logistics systems 2. Management of equipment, basic networks, and user access 3. Coordination with external technology providers **INFORMATION TECHNOLOGY (IT) ASSISTANT – JUNIOR** **A company in the logistics and pharmaceutical distribution sector** is looking for an **IT Assistant (Junior)** to provide technological support to administrative and operational departments, ensuring continuity of logistics processes. **Main Responsibilities** * Provide first-level technical support to administrative and operational users. * Install, configure, and maintain computing equipment, printers, and peripherals. * Support systems and applications used in logistics operations (ERP, WMS, TMS, or others). * Address and track technological incidents. * Manage user access, corporate email accounts, and user profiles. * Perform basic network, connectivity, and internet monitoring. * Support operational devices (scanners, label printers, mobile devices). * Record incidents, maintain equipment inventory, and prepare basic IT documentation. * Coordinate with external technology providers. **Requirements:** * Technical or university studies in Systems, Computer Science, IT, or related fields (completed or ongoing). * **Minimum 1 year of experience** in technical support or similar positions. * Knowledge of: Windows and office software, hardware and software * Basic networking * User and access management * Availability for on-site work. * Preferred experience in logistics, transportation, or distribution companies **Competencies:** * Service orientation * Clear communication * Organizational ability * Autonomy and responsibility * Handling of operational incidents **Conditions**: * Work schedule: Full-time * Work mode: On-site * Employment contract: Payroll under General Regime * Market-competitive salary * Career path Job type: Full-time Salary: S/.1,500.00 \- S/.1,800.00 per month Workplace: On-site employment