**Job Opportunity – Trujillo, Peru** * \- Position: **Technical Support, Management and Alarm Monitoring – Help Desk North** * \- Work mode: Hybrid, with rotating shifts (06:00–14:00 / 14:00–22:00 / 22:00 \- 6:00\). **Requirements** * \- Graduate or final-cycle student of university or technical programs in Administration, Systems Engineering, Computer Science, Electronics, Computing, Telecommunications, or related fields. * \- Essential proficiency in Microsoft Excel. * \- Commitment, punctuality, responsibility, and ability to work in a team. * \- Full availability for hybrid work and rotating shifts. * \- Mental agility and typing speed under demanding situations requiring attention and concentration. **Responsibilities** * \- Monitor alarms notified via email and/or work platforms. * \- Record and report alarm information and actions taken for resolution during shifts using log formats. * \- Coordinate and manage requests from technical staff, supervisors, and clients. * \- Follow up on active or incoming alarms, promptly notifying team leaders for quick response. * \- Generate tasks and change requests on client platforms. * \- Answer calls to coordinate, inform, or escalate urgent incidents or service delays. **Benefits** * \- Full salary. * \- Double bonus. * \- Full vacation entitlement. *Interested candidates should send their CV with contact information to: liderhdtrujillo@gmail.com* Job type: Full-time Salary: S/.1,200\.00 \- S/.1,300\.00 per month Work location: On-site job