On-Site Microcomputer Support

Description

Job Summary: We are seeking an on-site microcomputer support professional to resolve hardware and software incidents and manage IT resources. Key Highlights: 1. Resolve hardware and software incidents on site. 2. Prepare, install, and configure computing equipment. 3. Maintain up-to-date hardware and software inventory. Join Stefanini! At Stefanini, we are more than 30\.000 brilliant minds, connected from 41 countries, doing what they love and co\-creating a better future. You definitely don’t want to miss out! ******On-Site Microcomputer Support!** **** Why will we choose you? Because the challenges you’ll take on reflect your ambitions! **Responsibilities and Duties** These services originate from the Service Desk (first-level support) to resolve incidents/requests that cannot be solved remotely. They cover incidents/requests related to users’ IT resources within scope—primarily usage, operation, and configuration of software and hardware. The on-site technical support service will be responsible for performing the following functions: Support for all PCs and peripherals included in this proposal, located at THE CLIENT’S facilities. Responsible for resolving hardware and software incidents on site. * Support for incidents related to base software specified in this proposal. * Preparation, installation, configuration, and replacement of computing equipment due to equipment anomalies. Includes equipment cloning, user data backup, * user data restoration, equipment personalization, and information restore. * Preparation of equipment for delivery to the vendor for warranty application. * First-line support for printers. * Maintain up-to-date hardware and software inventory. * Maintain up-to-date software licensing documentation. Full-time schedule, Monday through Friday, 8:00–18:00 hours. On-site mode. **Requirements and Qualifications** Professional with completed university or technical studies in systems, computer science, electronics, telecommunications, or related fields. * ITIL 4 course (certification desirable) * 1–2 years of professional experience. * Knowledge of microcomputing and Windows and macOS operating systems. * Basic SAP knowledge. * Experience in remote technical support, on-site support, and microcomputing. * Incident resolution and request handling. * Effective communication skills **Additional Information** provis 200 soles Looking for a place where your ideas shine? With over 38 years of experience and a global presence, Stefanini transforms tomorrow—together. Here, every action matters and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you’re a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we’re exactly what you’re looking for. Come and build a better future—together!