Call Center Assistant

Description

Job Summary: We are seeking a professional with customer service experience to conduct surveys, send reports, handle calls and messages, and manage payments. Key Highlights: 1. Direct customer service and support 2. Communication and reporting management 3. Payment confirmation and shipment tracking LA ESPERANZA **PROFILE:** * Knowledge of customer service. * Minimum 3 months of certified experience in similar positions. * Fixed schedule (11 a.m. \- 8 p.m.). **RESPONSIBILITIES:** * Conduct daily surveys. * Send laboratory-issued reports to customers. * Handle customer calls and messages. * Forward receipts submitted by customers for shipments. * Confirm payments corresponding to the user. **BENEFITS:** * Payroll under the general regime. * Life insurance. * Meal allowance covered. * Family allowance. Employment type: Full-time Work location: On-site employment