Faster chat, better deals — Get the App

TECHNICAL SUPPORT - KONECTA

S/1,400/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: OUTECK is seeking a Technical Support / Service Desk professional to handle and track incidents and tickets, providing both remote and on-site support. Key Highlights: 1. Experience with ticketing tools (Remedy, GLPI, ServiceNow, Jira) 2. Knowledge of Windows, Office 365, Outlook, and basic networking 3. Hardware, software, and user management support **– Technical Support / Service Desk** **OUTECK**, a company providing services to **Konecta**, is seeking a **Technical Support / Service Desk** professional. **Requirements:** * Experience or knowledge of **ticketing** tools (Remedy, GLPI, ServiceNow, Jira). * Proficiency in **Windows, Office 365, and Outlook**. * Basic networking knowledge: **TCP/IP, DNS, DHCP, VPN, Wi\-Fi**. * Basic connectivity commands: **ping, tracert, ipconfig, nslookup**. * Support for **hardware, software, and user management**. **Responsibilities:** * Handling and tracking **incidents and tickets**. * Providing **remote and on-site** support to users. * Performing basic network and device diagnostics. * Escalating incidents and documenting solutions. **Conditions:** * **Salary:** S/ 1,400 * **MYPE payroll registration** * **Rotating 24/7 shifts (48 hours): morning, afternoon, and overnight** * **On-site work** Employment type: Full-time Salary: S/.1,400\.00 per month Work location: On-site employment

Some content was automatically translated

Posted by

María García

Indeed · HR

Location

María García

Indeed · HR

Similar jobs

TECHNICAL SUPPORT - KONECTA job by Indeed in 2026 | ok.com