Technical Support - Pucallpa

Description

Job Summary: We are seeking a Technical Support Technician to service computer equipment and printers, performing diagnosis, repair, and maintenance in an independent service capacity. Key Highlights: 1. Comprehensive technical support role for computers and printers 2. Independent work with customer demand 3. Focus on diagnosis, repair, and maintenance Job Description: We are a technology services partner and are seeking a Technical Support Technician for provincial areas to provide service for computer equipment and printers of various brands (Lexmark, Xerox, HP, Brother, among others). Work will be performed on-demand from customers, under an independent service arrangement (not payroll-based). \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Main Responsibilities: For computer equipment (PCs and laptops): * Diagnosis, repair, and preventive/corrective maintenance. * Installation and configuration of operating systems (Windows, basic Linux). * Formatting, data backup, migration, and recovery. * Hardware assembly and upgrades. For printers (Lexmark, Xerox, HP, Brother, etc.): * Driver installation, configuration, and updates. * Preventive maintenance (cleaning, calibration, consumables inspection). * Corrective maintenance (paper jams, print quality issues, component replacement). * Network configuration (IP settings, print queues, shared printers). * Diagnosis of electronic and mechanical failures. * Inspection and reporting of assigned equipment status. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Requirements: * Technical degree in Computing, Electronics, Informatics, or related fields. * Minimum 1 year of experience in PC, laptop, and printer support. * Solid knowledge of hardware and software. * Proficiency in Windows operating systems (mandatory). * Basic networking knowledge (network printer setup). * Customer-oriented attitude, proactivity, and strong communication skills. * Immediate availability to work in provincial areas (cases will be assigned in the city where the technician resides). Employment Type: Part-time Salary: Starting from S/.20\.00 per day Work Location: On-site employment