Logistics Services Manager

Description

Job Summary: We are seeking an Incident Manager with experience in case tracking, complaint handling, or administrative management in logistics or transportation. Key Highlights: 1. Comprehensive management of operational incidents and case analysis 2. Effective tracking and closure of incidents within established timeframes 3. Identification of responsible parties and documentation of evidence **INCIDENT MANAGER** **Lima** If you have experience in case tracking, complaint handling, or administrative management in logistics or transportation sectors, this opportunity is for you! Requirements: ✔ Technical graduate in **Administration, Logistics, or related fields** ✔ **1 year of experience** in incident handling, complaint resolution, or order tracking ✔ Intermediate-level proficiency in **Excel, Word, and PowerPoint** ✔ Strong communication skills, service orientation, and analytical ability Main Responsibilities: * Register and manage incidents arising during operational processes. * Analyze reported cases and apply the appropriate procedures. * Identify responsible parties and document case evidence. * Track and close incidents within established timeframes. * Report metrics and outcomes to the relevant department. Benefits: **Full payroll registration** Schedule: Monday to Friday **8:00 a.m. – 6:00 p.m.** Saturdays **9:00 a.m. – 12:00 p.m.** Position Type: Full-time, Permanent Salary: S/.1,300\.00 \- S/.1,350\.00 per month Work Location: On-site employment