Description
Job Summary:
We are seeking a dynamic, customer-oriented Automotive Service Advisor to join our team, responsible for delivering excellent service and managing vehicle-related needs.
Key Highlights:
1. Excellent customer service and vehicle needs management
2. Constant communication with customers and order tracking
3. Quality control and vehicle inspection
We are looking for a dynamic, customer-oriented Automotive Service Advisor to join our team. The ideal candidate will be responsible for delivering outstanding customer service, managing vehicle service requirements, and ensuring customer satisfaction.
Requirements
* Minimum 3 years of experience in similar positions.
* Basic knowledge of automotive mechanics or graduated Mechanical Technician (preferred).
* Proficiency in Microsoft Office.
* Valid driver's license (mandatory)
Competencies and Skills:
* Strong communication and interpersonal skills.
* Teamwork orientation.
* Attention to detail and observational ability.
* Service-oriented mindset.
* Ability to work under pressure.
* Punctuality.
* Responsibility.
* Honesty.
* Proactivity.
Responsibilities:
* Receive vehicles, conduct vehicle inventory, and generate estimates.
* Maintain constant communication with customers to inform them about estimates, repairs, and vehicle delivery timelines.
* Track orders from Work Order (WO) creation through to closure.
* Conduct quality control upon completion of services.
* Inspect the vehicle with the customer at delivery and communicate recommended notes.
Salary: S/.1,800.00 - S/.2,500.00 per month
Work Location: On-site employment