Description
Position Summary:
We are seeking a professional to comprehensively manage automotive workshop operations, coordinate tasks, serve customers, and follow up on sales and services.
Key Highlights:
1. Comprehensive automotive workshop management and team coordination.
2. Customer service and service sales within the workshop.
3. Opportunity for growth and continuous training.
Main Responsibilities:
Comprehensively manage automotive workshop operations.
Respond to customer messages and inquiries received via social media, WhatsApp, and other digital channels.
Provide information and quotations for maintenance and repair services.
Coordinate and supervise work performed by mechanics and workshop assistants.
Follow up with customers and close service sales.
Organize the workshop's appointment schedule and service planning.
Supervise service quality and customer satisfaction.
Coordinate spare parts orders and warranty tracking.
Support social media posts and promotions.
Report on customer service and sales performance and progress.
Requirements:
Experience in customer service, sales, or automotive workshop administration.
Basic to intermediate knowledge of automotive services.
Strong communication skills and customer-oriented attitude.
Proficiency in WhatsApp, social media platforms, and basic office tools.
Organized, proactive individual with leadership potential.
We Offer:
Starting salary of S/ 1,500\.
Positive work environment.
Opportunity for career advancement within the workshop.
Continuous training.
Salary: S/.1,500\.00 per hour
Work Location: On-site employment