Description
Job Summary:
We are seeking a professional to comprehensively manage automotive workshop operations, coordinating repairs, serving customers, and supervising service quality.
Key Highlights:
1. Opportunity for growth within the workshop
2. Ongoing training
3. Positive work environment
Main Responsibilities:
Comprehensively manage automotive workshop operations.
Respond to customer messages and inquiries received via social media, WhatsApp, and other digital channels.
Provide information and quotations for maintenance and repair services.
Coordinate and supervise work performed by mechanics and workshop assistants.
Follow up with customers and close sales for services.
Organize the workshop's appointment schedule and service planning.
Supervise service quality and customer satisfaction.
Coordinate spare parts orders and warranty tracking.
Support social media posts and promotions.
Report on customer service and sales performance.
Requirements:
Experience in customer service, sales, or automotive workshop administration.
Basic/intermediate knowledge of automotive services.
Strong communication skills and customer service orientation.
Proficiency in WhatsApp, social media platforms, and basic office tools.
Organized, proactive individual with leadership potential.
We Offer:
Starting salary of S/ 1,500\.
Positive work environment.
Opportunity for growth within the workshop.
Ongoing training.
Salary: S/.1,500\.00 per hour
Work Location: On-site employment