Job Summary: We are seeking a Call Center Assistant for Holsalud, responsible for delivering high-quality, individualized service to patients in medication management. Key Highlights: 1. Provide high-quality, personalized service to patients. 2. Coordinate and follow up on scheduled appointments. 3. Work collaboratively with an interdisciplinary team of healthcare professionals. Join the Holsalud team as a Call Center Assistant, where you will work alongside an interdisciplinary team of healthcare professionals, taking responsibility for delivering high-quality, individualized, and personalized service to our patients—ensuring excellence in medication management and meeting their specific needs. Responsibilities: Receive and make calls to patients, caregivers, and/or family members to schedule or confirm medical team visits. Maintain up-to-date records of scheduled patients and monitor program compliance. Coordinate and inform healthcare staff about scheduled appointments. Follow up with patients, concluding each interaction. Generate required reports within the call center. Other duties inherent to the position. Requirements: Nursing technician, secretarial studies, or related field. Minimum 1 year of experience. Excellent communication skills. Availability to work 12-hour day shifts. Proficiency in MS\-Office applications: Word, Excel, PowerPoint. Salary: S/.1,400\.00 per month Application Questions: * How many years of experience do you have in this field? Please describe. * Are you familiar with Siteds consultations? * Do you agree to work rotating 12-hour shifts? Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
