Customer Service Call Center

S/1,500-2,000/month

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: Coordinate and handle road assistance services, ensuring efficiency and quality in communication with customers and field technical staff. Key Highlights: 1. Timely and efficient road assistance service coordination and support 2. Customer consultation on services offered 3. Field technical staff support and follow-up PRIMARY JOB RESPONSIBILITIES \-Handle and coordinate road assistance services, ensuring timely, efficient, and high-quality customer service, as well as continuous communication among involved departments and field technical staff. \-Answer incoming calls and advise customers on the company's services. \-Monitor company vehicles via the tracking platform. \-Coordinate with the field supervisor regarding technician availability and assignment for service delivery. \-Support the Contact Center department head. \-Monitor and track the schedule, location, arrival time, and availability of assigned road assistance technicians providing the service. ADDITIONAL BENEFITS \-S/1500\.00 \+ COMMISSIONS \-Career development path \-Mandatory Life Insurance Salary: S/.1,500\.00 \- S/.2,000\.00 per month Work Location: On-site employment

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Posted by

María García

Indeed · HR

Location

María García

Indeed · HR

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