Condominium or Building Administrator

Description

Job Summary: Responsible for comprehensively managing a condominium, ensuring operational conditions, service compliance, personnel control, and economic sustainability. Key Responsibilities: 1. Comprehensively manage the condominium and its economic sustainability. 2. Supervise daily operations and staff performance. 3. Handle resident requests, complaints, and manage conflicts with residents. **PROFILE – CONDOMINIUM ADMINISTRATOR** **10.1 Purpose** To comprehensively manage the condominium, ensuring appropriate operational conditions, service compliance, personnel control, and economic sustainability. Directly responsible for the condominium’s order and discipline. **10.2 Level of Responsibility** · Responsible for condominium services; responsible for operational staff; responsible for delinquency management; responsible for operational conditions; responsible for resident relations and the Board of Owners **10.3 Specific Functions** \* Operational control of the condominium · Supervise daily operations; verify staff duty fulfillment; validate the condominium’s operational conditions; identify deviations and correct them; ensure the condominium’s order and functionality \* Personnel management · Supervise staff performance; monitor attendance and compliance; coordinate replacements with HR; report non-compliance \* Delinquency management · Monitor monthly delinquency; execute collection actions; follow up with debtors; report delinquency status \* Administrative and financial management · Prepare monthly financial reports; control condominium income and expenses; prepare budgets; validate payments and services \* Maintenance management · Develop and implement maintenance plans; supervise third-party work; identify critical assets; manage repairs \* Resident support · Handle requests and complaints; maintain communication with the Board; manage conflicts \* Information management · Prepare operational and administrative reports; keep information updated; ensure data quality **10.4 Authority** · Organize operational staff; conduct daily service control; coordinate directly with staff and suppliers; request staff replacements Requires approval for: · Staff termination; budget modifications; extraordinary decisions **10.5 Coordination** · Operations Manager; Head of Human Resources; Supervisors; Board of Owners **10.6 Education** · Administration; Industrial Engineers; Administrative Engineers **10.7 Experience** · 2–4 years **10.8 Competencies** · Control; Organization; Communication; Problem Solving; Results Orientation **10.9 Evaluation** · KPIs: 60% · Competencies: 25% · Discipline: 15% Position Type: Full-time Salary: S/.2,500.00 \- S/.2,800.00 per month Work Location: On-site employment