




Position Summary: Support the management and execution of strategic and continuous improvement projects in Employee Services, designing End-to-End solutions and ensuring efficiency. Key Highlights: 1. Support strategic and continuous improvement projects 2. End-to-End solution design 3. Identify improvement opportunities and drive change initiatives **Date:** May 8, 2026 **Location:** LIMA, Peru **Company:** Alicorp S.A.A. **What will be your challenge?** Support the management and execution of strategic projects of the subsidiaries and continuous improvement projects for the services and processes of the Employee Services Management area, within the Technology and Transformation Directorate, contributing to the design of End\-to\-End solutions that consider methodology, resources, technology, and other components; ensuring efficient and effective management aligned with company standards, as well as compliance with labor and tax regulations. Contribute to meeting agreed service level agreements (SLAs) with internal customers, aiming to satisfy their needs and expectations.**What will you do in your role?** * Support the planning, execution, and closure of confidential M\&A, Due Diligence, Take Over, corporate separations, and other projects; executing assigned activities in alignment with the department’s strategic objectives. * Coordinate with project teams to ensure completion of assigned activities and deliverables, under the supervision of the Project Manager. * Identify improvement opportunities in services, processes, and procedures, driving and guiding change initiatives. * Provide support for internal communication channels between leaders and work teams, documenting agreements and tracking commitments made. * Consolidate and monitor SLA indicators, preparing periodic reports with feedback from internal customers and functional leaders. * Execute the annual SLA meeting plan (MIC), drafting minutes, recording agreements, and tracking commitment fulfillment. * Address operational requests from HR leaders on a first-response basis, promptly escalating cases requiring escalation. * Support the execution of controls defined in each process of the Employee Services Management area, identifying deviations and proposing improvements to control systems. * Review compliance with corporate guidelines in documentation received from each process, organizing and archiving supporting information. **What do we need from you?** * Prior experience of 2 to 3 years in process management, continuous improvement, excellence, or related areas. * Advanced proficiency in Excel. * Experience in data management. * Experience using data automation tools. * Experience delivering high-impact presentations.


