Senior Manager, Commercial Execution

Description

Job Summary: Oversee and coordinate the implementation of commercial and operational strategies for banking products, optimizing processes and developing initiatives to enhance effectiveness. Key Responsibilities: 1. Lead and foster a customer-centric culture 2. Coordinate with key areas for efficient execution 3. Create a high-performance environment and develop the team Request ID: 251579 Join a winning team with a clear purpose, committed to delivering results within an inclusive, high-performance culture. **Senior Manager, Commercial Execution** * Business Line: Personal Banking * Unit: Business: Portfolio & Commercial Management * Level: 8.1 * Contract Type: Indefinite * CV Submission Deadline: February 26 **Mission:** Oversee and coordinate the implementation of commercial and operational strategies for active (Assets) and passive (Liabilities) products in Retail Banking, ensuring achievement of profitability, penetration, and customer retention objectives. This role promotes optimization of commercial processes and collaboration with key areas, with a focus on developing initiatives that drive effectiveness and sustainability of products. **What do we expect from you?** * Desired education: Bachelor’s degree in Economics, Administration, Industrial Engineering or related fields * Minimum 6 years’ experience managing banking products similar to this role and 3 years’ experience leading teams * Intermediate-level knowledge of financial mathematics * Intermediate-level knowledge of Marketing Strategies * Advanced-level proficiency in Microsoft Office * Advanced-level proficiency in SQL * English: Advanced **What challenges will you face?** * Lead and foster a customer-centric culture across your team to deepen customer relationships and leverage the Bank’s broader relationships, systems, and knowledge. * Oversee and coordinate the implementation of commercial strategies for active products—including Libre Disponibilidad, Presta Abono, Payroll Discounts, Mortgages, Credit Cards, and Credit Card Cash products—ensuring alignment with departmental goals. * Oversee and coordinate the implementation of commercial strategies for passive products—including Power Account, Super Account, CTS, Passive Bundles, Travel Account, and Kids Account—ensuring alignment with departmental goals. * Drive improvement in the performance of active products by evaluating key metrics such as average balance, average ticket, rates, and spreads, and proposing adjustments to commercial actions to achieve established targets. * Lead the execution of commercial campaigns, coordinating with Marketing, Operations, and Digital Channels to ensure proper development and tracking, maximizing their impact on customer acquisition and retention. * Propose local pricing and segmentation plans in collaboration with support areas, aligning initiatives with market conditions and the product portfolio’s needs. * Promote initiatives to mitigate product attrition by developing operational and tactical proposals to reduce balance leakage and strengthen the portfolio. * Monitor and analyze key indicators—including monthly transactions, product penetration, and average consumption—generating reports and recommendations to optimize product management. * Ensure timely updates and availability of product information, guaranteeing data is accessible via internal and external channels for use by commercial and operational teams. * Design and manage reward programs and loyalty campaigns, ensuring proper planning, execution, and alignment with the department’s strategic objectives. * Coordinate with key areas—including Risk, Business Intelligence, Marketing, and Distribution—to ensure efficient execution of commercial and operational strategies. * Supervise compliance with risk policies, ensuring all commercial activities adhere to the Bank’s guidelines and defined risk appetite. * Understand how to manage the Bank’s risk appetite and risk culture in daily activities and decisions. * Create an environment where your team pursues effective and efficient operations within their respective areas in accordance with Scotiabank’s Values, Code of Conduct, and Global Sales Principles, while ensuring the suitability, compliance, and effectiveness of daily commercial controls to meet obligations related to operational risk, compliance, AML/ATF/sanctions, and conduct. * Create a high-performance environment and implement a people strategy that attracts, retains, develops, and motivates your team—fostering an inclusive workplace and applying a coaching mindset and behaviors; communicating vision/values/business strategy; and managing succession and team development planning. Location(s): Peru : Lima : San Isidro Scotiabank is a leading bank in the Americas. Inspired by our corporate purpose—“for tomorrow”—we help our customers, their families, and their communities succeed through a full range of advice, products, and services across personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each person brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for all. If you require any accommodation during the recruitment and selection process (e.g., an accessible interview location, documents in alternate formats, sign language interpreter, or assistive technology), please inform our Recruitment Team. For technical support, click here. Candidates must apply directly online if they wish to be considered for this position. We thank all candidates for their interest in this career opportunity at Scotiabank; however, only those selected for an interview will be contacted.