Systems Manager - IT

Description

Job Summary: Coordinate and supervise the hotel's IT department, ensuring the availability, stability, and efficiency of the data network and computer systems. Key Highlights: 1. Opportunities for development and continuous training. 2. Being part of an authentic hospitality culture. 3. A professional environment that values effort and commitment. Company Description At Swissôtel Lima, we are more than a luxury hotel. We believe that excellence in service begins with the people who make up our team. Here, you will find a professional environment that values your effort, your commitment, and your desire to grow. We offer opportunities for development, continuous training, and the chance to be part of a globally recognized brand. Working at Swissôtel Lima means being part of an authentic hospitality culture, where every detail matters and where your contribution makes a difference in our guests' experience. Ensure the availability, stability, and efficiency of the hotel's data network and computer systems. Job Description Manage, coordinate, and supervise the hotel's IT department, including infrastructure, software, and management system administration. Ensure proper operation and security of computer systems, provide operational support, and address customer requirements. * Ensure the availability, stability, and efficiency of the hotel's data network and computer systems. * Coordinate the implementation, configuration, and maintenance of hotel management systems such as OPERA, Simphony, SAP, ADRYAN, among others. * Develop and maintain the hotel's technological infrastructure, guaranteeing connectivity and continuous service availability across operational and administrative areas. * Safeguard information security by implementing policies and protective measures against cyber risks and vulnerabilities. * Supervise communications network administration and hardware/software technical support, providing rapid and efficient solutions in case of failures. * Propose and implement technological improvements to optimize internal processes, increase efficiency, and enhance the customer experience. * Manage relationships with technology and IT service providers, negotiating contracts and ensuring service quality. * Prepare reports on system status, technology resource utilization, and technology project execution. * Provide technical support to internal hotel users, training staff on the proper use of technological tools. Requirements* Bachelor’s degree or higher in Systems Engineering or Computer Science. * Specialization in Technology Management (desirable). * Advanced English proficiency (desirable). * Advanced MS Office skills. * Advanced knowledge of operating system administration. * Knowledge of networks and databases (ERP). * Knowledge of cybersecurity software. * Knowledge of technological infrastructure and network management. Additional Information **WHAT WE OFFER:** * A highly competitive salary. * A friendly and professional team where you will feel welcomed and supported. * Opportunities for growth and development. * An inspiring and motivating work environment. **Send us your CV today.** Join our team and together let’s build Swiss-quality hospitality in Peru.