Job Summary: This position contributes to the success of the Targeted Personal Sales Unit by promoting a customer-centric culture and achieving sales and quality objectives. Key Highlights: 1. Promotes a customer-centric culture. 2. Acquires new customers and fosters their loyalty to the Bank. 3. Meets product targets and quality standards. Request ID: 267770 Thank you for your interest in joining Scotiabank Peru—we truly appreciate your application. We are seeking talented individuals who wish to grow and help achieve our organization’s goals. Wishing you great success throughout this process! Mission: Contribute to the overall success of the Targeted Personal Sales Unit in Peru by ensuring that individual-specific objectives, plans, and initiatives are executed or fulfilled in support of the team’s business strategies and goals. Ensure all activities are conducted in compliance with applicable internal standards, policies, and procedures. Responsibilities: * Promote a customer-centric culture to deepen client relationships and leverage the Bank’s extensive networks, systems, and expertise. * Acquire new customers and foster their loyalty to our Bank to meet both personal and team sales objectives as defined by our organization. * Contact prospects, clearly, simply, and timely presenting the benefits of our products while adhering to the Bank’s established standards, policies, and procedures, with the aim of successfully placing our products/services. * Meet targets for the products offered, as well as established quality standards. * Accurately complete product application forms and verify that customer documentation complies with the sales program and credit policies. * Stay informed and comply with current PLA/FT (Prevention of Money Laundering and Financing of Terrorism) policies, standards, procedures, and controls outlined in BNS manuals, to maintain risk levels acceptable to the Scotiabank Group. Likewise, complete periodic PLA/FT assessments and/or certifications within the prescribed timeframe. * Understand the Bank’s risk culture and how risk appetite must be considered in daily activities and decisions. * Actively conduct effective and efficient operations within respective areas, while ensuring the suitability, compliance, and effectiveness of daily business controls to fulfill obligations aimed at mitigating operational risk, regulatory compliance risk, money laundering and terrorist financing risk, and conduct risk—including responsibilities established under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, International Anti-Money Laundering and Counter-Terrorist Financing Manual, and Business Conduct Guidelines. Requirements: * Technical or university degree in Administration, Accounting, Economics, Communication Sciences, Marketing, or related fields * Minimum 1 year of experience as a Telephone Collections Agent or in Telephone Banking Location(s): Peru : Lima : Jesus Maria Thank you for your interest; however, only candidates selected for interviews will be contacted. \*\* At Scotiabank Peru, we value the unique skills, experiences, and perspectives each person brings. We passionately promote inclusion with respect. If you believe we could provide you with any reasonable accommodation during the selection process, please indicate so when registering your information on our platform or when contacting our Talent Acquisition team. We are committed to creating and maintaining an inclusive, accessible, and safe environment where everyone is welcome.
María García
Indeed · HR
María García
Indeed · HR
