Back Office Advisor / Hybrid / Surquillo

Description

Job Summary: We are seeking analytical and detail-oriented Back Office Advisors to validate audio quality, verify regulatory compliance, and identify process improvement opportunities. Key Highlights: 1. Opportunity for professional development in a dynamic operation. 2. Ongoing training and professional growth. 3. Focus on service quality and continuous improvement. **Back Office Advisor – Hybrid Mode \| Surquillo** A reputable company specializing in commercial management and customer experience is currently seeking Back Office Advisors to join a rapidly growing operation. If you are analytical, detail-oriented, and enjoy ensuring process quality, this may be an excellent opportunity to advance your professional career. **What will you do?** * Validate that legally recorded audio meets established quality standards and guidelines. * Verify regulatory compliance of conducted activities. * Identify observations and process improvement opportunities. * Record information and results from performed validations. * Meet operational deadlines and objectives. **What do we offer?** * Fixed salary of S/1,200\. * Unlimited performance-based commissions. * Hybrid work mode. * Enrollment in MYPE payroll. * Ongoing training. * Opportunities for professional growth and development. * Participation in a dynamic operation focused on continuous improvement. **Requirements:** * Experience in Back Office, validations, claims handling, customer service, or similar administrative functions. * Basic or intermediate Excel proficiency. * Familiarity with digital tools and systems. * Analytical ability and attention to detail. * Strong writing and organizational skills. * Availability to work on-site when required by operations. * Availability for rotating shifts. **Working Conditions:** * Hybrid work mode. * 8-hour daily shift \+ 1-hour break. * Rotating shifts within the time range of 10:00 a.m. to 10:00 p.m. * Rest day on either Saturday or Sunday. We seek individuals who understand that behind every validation lies an opportunity to ensure service quality and customer satisfaction. If you enjoy working with detail, processes, and continuous improvement, apply now. Salary: S/.1,200\.00 \- S/.2,000\.00 per month Application Question(s): * Please provide your current phone number or WhatsApp number. Work Location: On-site employment