Position Summary: Collections Assistant responsible for managing the collections process, account follow-up, payment negotiation, and supporting billing and customer service. Key Highlights: 1. Comprehensive management of the collections and portfolio recovery process. 2. Customer negotiation and coordination of payment alternatives. 3. Billing support and customer service. **Position:** Collections Assistant **Work Modality: On-site** **Location:** Magdalena del Mar **Department:** Finance / Collections **Main Responsibilities:** * Manage the collection process for granted credits, ensuring timely payment compliance. * Monitor accounts receivable and recover overdue portfolio. * Contact delinquent customers via phone calls, messages, and/or visits to negotiate payment commitments. * Propose payment alternatives such as refinancing, extensions, and regularization agreements. * Coordinate administrative collection actions and, if necessary, support legal proceedings due to uncollectibility. * Address customer inquiries related to payments, account statements, and credit status. * Record and document collection, cash receipt, and billing activities in the SCORD ERP system. * Send and coordinate with Accounting payment confirmations and information reconciliation. * Provide support in billing processes, customer service, and cash receipt control. * Perform other duties assigned by the immediate supervisor. **Requirements:** * Technical or university degree in Administration, Accounting, Finance, or related fields. * Minimum \[1 year] experience in collections, accounts receivable, or portfolio recovery. * ERP proficiency (SCORD preferred). * Knowledge of negotiation and customer service. * Intermediate Excel skills. * Effective communication, results orientation, and negotiation ability. **We Offer:** * Formal employment with statutory benefits. * Professional development opportunities. * Excellent work environment. **Apply by sending your CV to:** julissa.candela@movilmax.com **Subject:** Collections Assistant Salary: S/.1,500\.00 \- S/.1,800\.00 per hour Workplace: On-site employment