Job Summary: We are seeking an IT professional to co-create strategies, provide support and maintenance, and propose technological improvements—making an impact on lives in Trade Marketing. Key Highlights: 1. Support and maintenance of IT policies and procedures. 2. Local IT support, including equipment maintenance and repair. 3. Opportunity to propose technological improvements and document definitions. Join Marco’s team and together co-create strategies and solutions that shape people’s lives in the Trade Marketing industry. **What will be your responsibilities?** Support the maintenance of the company’s IT department policies and procedures. Track activities assigned to various technology vendors. Deliver training in the areas of Technology and Information Security. Support other organizational departments in defining required technical concepts, as well as suggesting software and hardware solutions. Perform hardware and software configurations on endpoint peripherals. Escalate incidents/requests when necessary. Propose improvements to technological definitions and documentation applicable across the entire organization. Provide local IT support (maintenance, repair, component replacement) for Marco’s equipment. **What profile are we looking for?** University and/or technical education: Information Systems, Infrastructure Support, Networks, or related fields. Knowledge: Technical support, vendor management, hardware, software, networks, infrastructure, and/or systems. Desirable: ITIL, Information Security, ISO 27001, and/or IT service management frameworks. Minimum 1 year of experience in Technology roles such as IT Support Assistant or IT Support Analyst. **What do we offer?** Market-competitive salary Statutory benefits, general regime Positive work environment Corporate benefits Referral bonus: S/ 70 Soles **Payment for participating in our Social Media Content Generation Plan:** up to $100 USD per quarter **Your path to joining our team:** **Initial Pre-screening:** Upon application, you’ll answer a series of initial questions to determine whether you meet the minimum required criteria. **Interview with AVI and Brief Call:** If you pass the pre-screening, you’ll have an interview with AVI, our recruitment bot, followed by a brief call (under 15 minutes) with our recruiter. **Account Interview:** If you advance, you’ll have an interview with the account you’re applying to. You’ll receive feedback on your performance the same day. **Offer and Onboarding Process:** If the interview is successful, we’ll extend a formal offer. Upon acceptance, we’ll request the necessary documents, manage information upload, schedule medical examinations, and proceed with contract signing. And that’s it—you’ll be ready to start working with us! **Transparency and Real-Time Feedback:** Throughout the process, you’ll have full visibility into each stage and receive real-time feedback so you’re always informed about your progress. We are committed to making this process agile, transparent, and enriching. We look forward to welcoming you to our team! Learn more about the impact of our XPERS across the Americas here https://www.instagram.com/talentmarcomkt/