Job Summary: ID Business Intelligence is seeking a Junior Onboarding and Implementation Specialist who connects with customers and transforms business management through technological solutions. Key Highlights: 1. Transform the way of entrepreneurship with innovative technological solutions. 2. You will be the first real contact and a human bridge for customers. 3. Real impact on entrepreneurs' lives. **Join ID Business Intelligence as a Junior Onboarding and IT Support Specialist!** At ID Business Intelligence, we believe everyone deserves to build the business they love. That’s why we create technological solutions that make business management easier and more powerful. Today, we are looking for someone who shares this purpose. If you love technology, connect well with people, and want to join a team that **transforms the way of entrepreneurship**, this opportunity is for you to join our team. **What will your mission be?** You will deliver the **first real experience** our customers have when starting to use our solutions. Your role is critical in enabling them to use technology as a powerful, everyday tool in their business. You will serve as that human bridge—translating technology into something useful, simple, and meaningful. **What will you do on our team?** * Identify technical and administrative needs by understanding how each business operates. * Implement and support customer onboarding, ensuring a seamless experience with our hardware and software. * Deliver training and recommendations that **empower customers** to manage their businesses more intelligently. * Communicate regularly with customers, collecting valuable feedback to improve both their experience and our system. * Collaborate across teams to design increasingly simple and innovative solutions. **What are we looking for in you?** * **Empathy, clear communication, and a service-oriented mindset** toward customers and teams. * Eagerness to learn and grow within a technology-driven startup environment. * Intermediate proficiency in Microsoft Office. * Experience (or interest) in back-office operations, helpdesk, customer service, CRM/ERP systems, or networking devices (not mandatory). **What we offer you:** * Competitive salary + enrollment in MYPE payroll from day one * Professional growth and opportunities to learn across diverse projects. * Access to cross-training projects across different areas. * On-site work in a dynamic and collaborative environment. * A birthday day off (or you may exchange it for an additional vacation day!). * A place where your work delivers **real impact** on entrepreneurs’ lives. This is an **open and ongoing recruitment**, so if this resonates with you, **apply now**, or send your CV to **people@idbi.pe**, with the subject line: *Application IDBi – IT Onboarding and Support* **Join our purpose. Inspire businesses. Transform lives.** We’re waiting for you! Employment type: Full-time Salary: S/.1,200.00 – S/.1,500.00 per year Application question(s): * Do you have experience assembling network cabling? * Do you have experience in inventory management and control? * Do you have experience in the HoReCa sector (Hotels, Restaurants, Cafés) or others? * Do you have experience with ERP and/or CRM systems? * Are you familiar with logistics functions? * Do you agree to on-site work in rotating shifts? * What is your expected salary? * Are your salary expectations negotiable? * Why would you like to work with us? * Why should we hire you? * What are your current hobbies? * Are you currently studying? Please indicate your schedule. Work location: On-site employment