Job Summary: We are seeking an Import Assistant to manage the full order lifecycle, customer service, and support import and logistics processes. Key Highlights: 1. Daily attention and coordination with customers and suppliers. 2. End-to-end order management from processing to delivery. 3. Support in import processes and documentation handling. We are currently looking for an Import Assistant at ISTC Peru in Miraflores, 100% office-based: **Responsibilities:** * Attend to and interact with customers daily via telephone, email, and Microsoft Teams. * Process orders from initiation through to final shipment of goods. * Resolve all customer inquiries and questions. * Assist in updating product prices in the SAP system. * Support issuance of purchase orders to suppliers and provide continuous follow-up. * Receive and verify that customer purchase orders are correct for processing. * Support import processes into Peru, including required documentation. * Coordinate deliveries to customers. * Assist in recording goods receipt in the SAP system. * Perform goods issue in SAP. * Prepare and send pending order and status reports to customers (tracking from supplier to destination). * Manage RMA processes (merchandise return authorizations). * Promptly follow up on all customer requests and inquiries. **Requirements:** * Degree in Administration, Accounting, or related field. * Advanced Excel proficiency. * Detail-oriented. * Customer service orientation. * SAP knowledge. * Advanced Microsoft Office proficiency. * Outlook. **Benefits:** * 15 days of CTS, 15 days of Bonuses, 15 days of Vacation. * Essalud health insurance coverage. Employment Type: Full-time, Permanent Salary: S/.2,500\.00 per month Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
