Description
Job Summary:
Responsible for ensuring the proper operation and implementation of operational models in the Tottus App and managing assigned personnel.
Key Responsibilities:
1. Ensure the operation of the Tottus App in stores.
2. Identify, plan, and organize various campaigns.
3. Manage assigned personnel and supervise product availability.
**Job Description**
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Responsible for ensuring the proper operation of the Tottus App in Tottus stores.
* Responsible for ensuring the implementation of new operational models proposed for the Tottus App.
* Identify, plan, and coordinate departments involved in executing various campaigns.
* Manage and supervise that products displayed on the Tottus App are available for sale across all Tottus stores.
* Manage assigned personnel: quality, performance, workplace climate, and safety.
**Candidate Requirements**
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* Completed technical studies or incomplete university studies in Administration or Industrial Engineering.
* 1 year of experience as an area assistant, area manager, or section head in retail or related companies.
* Availability to work rotating shifts.
* Basic-to-intermediate Excel proficiency.
* Knowledge of KPI interpretation, e-commerce, and logistics is desirable.
* Competencies: people management, fluent and effective communication, conflict resolution.
This position is suitable for persons with disabilities.
**Selection Process**
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The selection process is conducted through Aira — a recruitment platform designed to enhance your application experience.
To apply, you only need:
1\. Apply to the position.
2\. Check your email.
3\. Log in to Aira and answer the requested questions and/or tests.
Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage.
**About Us**
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We are over 88,000 people who work every day toward our firm Purpose — Simplify and Enjoy Life More. We operate in 9 countries and consist of five major brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each brand shapes who we are, and together — as One Team — we strive daily to reinvent ourselves and exceed our customers’ expectations.
A team full of dreams that makes things happen. We dare to launch new initiatives and innovate, take risks, and create opportunities that keep us at the forefront — driving us to continuously reinvent ourselves and deliver the best shopping experience at every touchpoint with us.