Collections Advisor

Description

Job Summary: We are seeking a committed and results-oriented Collections Manager to negotiate and follow up on payment agreements, advising clients on debt settlement. Key Highlights: 1. Dynamic and challenging work environment 2. Opportunities for professional growth and development 3. Formal employment registration from day one with statutory benefits * **Job Description:** On behalf of one of our clients, we are looking for a Collections Manager — a committed, results-oriented professional with strong negotiation skills — who meets the following profile: * **REQUIREMENTS:** Technical or university studies in Administration, Accounting, Finance, Economics, or related fields. Minimum 1 year of experience in collections management, customer service, call centers, or similar areas. Experience in debt negotiation, payment agreements, or portfolio recovery. Knowledge of CRM systems and/or finance. * **RESPONSIBILITIES:** Contact clients by phone to inform them about the status of their debts and upcoming payment due dates. Negotiate assertive and respectful payment agreements, establishing timelines and payment methods aligned with clients’ needs. Conduct detailed follow-up on established payment agreements with clients and ensure compliance. Provide advisory and guidance to clients, offering current and most suitable options for debt settlement. Meet company-established portfolio recovery targets and performance indicators. Record and update payment information and client interactions in the company’s management systems. Collaborate with other departments to resolve issues related to client debts and payments. Submit daily activity reports to supervisors, including executed collections and received payments. * **WORKING CONDITIONS:** \- We offer a dynamic and challenging work environment, with opportunities for professional growth and development. \- Formal employment registration from day one with all statutory benefits under the general labor regime (bonuses, CTS, standard health insurance, paid vacations). \- Working hours: Monday to Friday, 8:00 a.m. to 6:00 p.m.; Saturdays, 8:00 a.m. to 12:00 p.m. (only when necessary). Salary: Up to S/.1,200\.00 per month Workplace: On-site employment