Job Summary: We are seeking a professional to manage and monitor customer accounts receivable, ensuring recovery of outstanding invoices and coordinating with other departments. Key Responsibilities: 1. Manage invoice collection and monitor customer accounts receivable 2. Coordinate cross-departmentally to resolve cases 3. Teamwork and customer-focused negotiation **Requirements:** * Technical or university degree in Administration, Accounting, Finance, or related fields. * Minimum 1 year of experience in collections within customs agencies. * Proficiency in the SINTAD system (not mandatory). * Intermediate-level Excel skills. * Strong oral and written communication skills. * Organization, responsibility, and results orientation. **Responsibilities:** * Conduct daily monitoring of customers' outstanding account balances. * Contact customers via telephone, email, or other means to manage overdue invoice collections. * Record and update payment information and payment commitments in the system. * Prepare collection reports and flag potential bad debt risks. * Coordinate with Accounting and Sales departments to resolve specific cases or complaints. * Assist in drafting collection letters and other related documents. **Competencies:** * Teamwork * Negotiation skills and customer service orientation. * Ability to handle difficult situations with a customer-centric approach. Working Hours: Monday to Friday, 8:00 AM to 6:00 PM; Saturdays, 9:00 AM to 12:00 PM. Standard employment regime; payroll registration from day one. Position Type: Full-time, Permanent Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
