Telemarketing Agent - Customer Service

Description

Job Summary: We are seeking administrative assistants with experience in telemarketing sales for a dental clinic, focused on customer service and appointment scheduling. Key Highlights: 1. Dynamic role in customer service and telephone management 2. Opportunity to work in the healthcare sector 3. Comprehensive scheduling management and patient communication A dental clinic requires two administrative assistants with experience in telephone sales. Base salary plus sales bonuses. * Answer incoming calls and make outbound calls to schedule, confirm, or reschedule appointments. * Provide information about services, promotions, and treatments. * Manage messages and inquiries via social media, scheduling appointments when necessary. * Send appointment reminders and follow up with patients. * Update the database of doctors and coordinate the technical staff's schedule. * Resolve inquiries and handle complaints, escalating complex cases. **Working Hours** * **Monday to Friday:** 9:00 AM \- 6:00 PM * **Saturdays:** 9:00 AM \- 1:00 PM **Basic Requirements:** * Excel (Database) * WhatsApp Business * Social Media Management (Meta) * 1 year of sales experience (healthcare sector preferred) Employment Type: Full-time Salary: S/.1,130\.00 \- S/.1,500\.00 per month Work Location: On-site employment