Service Advisor / Automotive Industry

Description

Job Summary: We are seeking a service-oriented professional to manage vehicle follow-up, inform customers, and resolve inquiries, ensuring optimal service delivery and the best customer experience. Key Highlights: 1. Service orientation and excellent customer service 2. Customer follow-up and service management 3. Professional development RESPONSIBILITIES: Conduct follow-up on vehicles currently under service. Keep customers continuously informed about the progress of our services. REQUIREMENTS: Age: between 23 and 35 years old Strong service orientation and solid customer service skills Proficiency in Microsoft Office Prior experience in automotive dealerships is desirable. A valid driver's license is desirable. Basic knowledge of automotive mechanics is desirable. Conduct follow-up on vehicles currently under service. Keep customers continuously informed about the progress of our services. Address potential questions, complaints, and suggestions to ensure optimal customer service. Prepare and review daily the operational dashboard of area-specific performance indicators. Prepare quotations for bodywork, painting, etc. Deliver the best possible customer service experience. WORK CONDITIONS Workplace: Surquillo Branch Modality: On-site Working Hours: Monday to Friday, 8:30 AM to 6:00 PM; Saturdays, 9:00 AM to 2:00 PM BENEFITS Join a stable organization. Professional development opportunities. Market-competitive salary. Position Type: Full-time, Permanent Salary: Starting from S/.1,600\.00 per month Position Type: Full-time Salary: S/.1,600\.00 \- S/.1,800\.00 per month Workplace: On-site employment