Service Advisor / Automotive Sector

Description

Job Summary: We are seeking a Service Advisor to provide customer service in the automotive sector, focused on vehicle follow-up and customer experience management. Key Highlights: 1. Opportunity to work in the automotive sector. 2. Key role in customer experience and satisfaction. 3. Professional development within a solid organization. AUTOMOTIVE COMPANY IS SEEKING STAFF FOR ITS AUTOMOTIVE CUSTOMER SERVICE DEPARTMENT. / SERVICE ADVISOR RESPONSIBILITIES: Follow up on vehicles currently under service. Keep customers continuously informed about the progress of our services. Address potential inquiries, complaints, and suggestions to ensure optimal customer service. Prepare and review daily the operational dashboard of area-specific management indicators. Prepare quotations for bodywork, painting, etc. Deliver the best possible customer service experience. REQUIREMENTS: Age: between 23 and 45 years old Strong service orientation and excellent customer service skills Technical or university degree in automotive engineering or related field Proficiency in Microsoft Office Ability to handle complaints or service-related incidents Desirable: training and/or experience in automotive dealerships Minimum 6 months’ experience as a service advisor or in a related role Valid driver’s license is mandatory. WORK CONDITIONS Workplace: Colonial \- Surquillo Work modality: On-site Working hours: Monday to Friday, 8:30 AM to 6:00 PM; Saturdays, 8:30 AM to 2:00 PM BENEFITS MYPE payroll registration Membership in a solid organization Professional development Market-competitive salary \+ commissions Employment type: Full-time Salary: S/.1,600\.00 \- S/.1,800\.00 per month Workplace: On-site employment