Customer Service Advisor / Automotive Sector

Description

Job Summary: We are seeking a customer service professional with a strong service orientation to track vehicles, inform customers, and resolve inquiries, delivering an optimal customer experience. Key Highlights: 1. Service orientation and excellent customer service 2. Tracking management and constant communication with customers 3. Professional development within a solid organization RESPONSIBILITIES: Track vehicles currently under service. Keep customers continuously informed about the progress of our services. REQUIREMENTS: Age: between 23 and 35 years old Strong service orientation and good customer service skills Knowledge of: Proficiency in Microsoft Office Prior experience in automotive dealerships is preferred. A valid driver's license is preferred. Basic knowledge of automotive mechanics is preferred. Track vehicles currently under service. Keep customers continuously informed about the progress of our services. Address potential questions, complaints, and suggestions to deliver optimal customer service. Daily preparation and review of the operational dashboard containing area-specific performance indicators. Prepare quotations for bodywork, painting, etc. Deliver the best possible customer service experience. WORK CONDITIONS Workplace: Surquillo Branch Modality: On-site Working Hours: Monday to Friday, 8:30 AM to 6:00 PM; Saturdays, 9:00 AM to 2:00 PM BENEFITS Join a solid organization. Professional development opportunities. Market-competitive salary. Employment Type: Full-time, Permanent Salary: Starting from S/.1,600\.00 per month Employment Type: Full-time Salary: S/.1,600\.00 \- S/.1,800\.00 per month Workplace: On-site employment