Description
Job Summary:
We are seeking a Branch Leader to manage the operational and commercial activities of a fitness studio branch, coordinating teams and ensuring service excellence.
Key Highlights:
1. Lead operational and commercial management of the branch.
2. Coordinate team work and ensure excellence standards.
3. Oversee overall operations and daily development.
***JOB OPENING: BRANCH LEADER / ADMINISTRATOR***
**Branch: San Borja**
**XFLY Fitness Studio**
At XFLY Fitness Studio, we seek top talent to lead the operational and commercial management of our San Borja branch. Join our team!
**JOB MISSION:**
Supervise and ensure the proper operational functioning of the branch, coordinate cross-departmental team work, and uphold the brand’s excellence and service standards.
**MANDATORY REQUIREMENTS:**
* Technical or university studies (completed or ongoing) in Administration, Commercial Management, Sports Sciences, or related fields.
* Minimum 1 year of experience leading teams or managing commercial outlets (preferably in the fitness, sports, or retail sector).
* Intermediate-level proficiency in Microsoft Office.
* Basic knowledge of labor regulations and customer service metrics.
* Proactive profile with high empathy, leadership skills, conflict resolution ability, and results orientation.
**KEY RESPONSIBILITIES:**
* Supervise overall branch operations and daily development.
* Ensure compliance with protocols, regulations, and internal policies.
* Coordinate communication among reception, trainers, maintenance, and the commercial department.
* Periodically evaluate the performance and productivity of supervised staff.
* Manage user service, promptly resolving member complaints and incidents.
**SCHEDULE AND WORK SHIFT:**
* Rotating 8-hour daily shifts.
* One rotating day off between Saturday and Sunday.
**EMPLOYMENT OFFERING AND BENEFITS:**
* Fixed salary: S/ 1,700\.00 per month.
* MYPE payroll registration: Starting from the 4th month of employment.
* Benefit: 100% FREE membership for training at XFLY branches.
* Employment mode: On-site (Full-time).
Salary: S/.1,700\.00 per month
Workplace: On-site employment