COLLECTION ASSISTANT - CALLAO

Description

Position Summary: We are seeking a professional to manage collections, conduct accounts receivable follow-up for clients, and coordinate with accounting and commercial departments, demonstrating strong communication and negotiation skills. Key Responsibilities: 1. Manage collection of overdue invoices and accounts receivable follow-up. 2. Coordinate cross-departmentally to resolve cases and complaints. 3. Develop negotiation skills and ability to handle difficult situations. **Requirements:** * Technical or university degree in Administration, Accounting, Finance, or related fields. * Minimum 1 year of experience in collections within customs agencies. * Familiarity with the SINTAD system (not mandatory). * Intermediate-level Excel proficiency. * Strong oral and written communication skills. * Organization, responsibility, and results-oriented mindset. **Responsibilities:** * Conduct daily follow-up on client accounts receivable with outstanding balances. * Contact clients by phone, email, or other means to manage collection of overdue invoices. * Record and update payment and payment commitment information in the system. * Prepare collection reports and flag potential bad debt risks. * Coordinate with accounting and commercial departments to resolve specific cases or complaints. * Assist in drafting collection letters and other related documents. **Competencies:** * Teamwork * Negotiation ability, customer service orientation. * Ability to handle difficult situations with a customer-focused approach. Working Hours: Monday to Friday, 8:00 AM to 6:00 PM; Saturdays, 9:00 AM to 12:00 PM. Standard employment regime; payroll registration from day one. Position Type: Full-time, Permanent Work Location: On-site employment