Customer Service Advisor / S/1,130 + Bonuses + Payroll

Description

Job Summary: We are seeking talented individuals committed to providing support and guidance to customers, handling inquiries and incidents to ensure an efficient and satisfying service experience. Key Highlights: 1. Opportunities for growth and professional development. 2. Join a team with over 20 years of experience. 3. Paid training for your development. We are a leading company in the Telecommunications sector with over 20 years of experience, committed to delivering high-quality service experiences. Currently, we are seeking talent eager to grow professionally and join our team. **Responsibilities** * Provide support and guidance to Chilean customers via telephone calls. * Handle inquiries, requests, and incidents related to services. * Record and update information in management platforms. * Follow up on reported cases as required. * Ensure an efficient, courteous, and satisfying service experience. **Requirements** * Minimum 3 months of Customer Service experience, either in-person or via Call Center. * Basic proficiency in digital tools and computer systems. * Strong communication skills, service orientation, and customer focus. * Availability to work in-person at the Civic Center during the first two months. **Work Schedule** * 48-hour weekly schedule. * Operating hours from 1:00 p.m. to 11:00 p.m. * 8 hours of work plus 1 hour for lunch break. * Rotating weekend rest (Saturday or Sunday) and one Friday per month off. **Benefits** * Fixed salary of S/ 1,130\. * Performance bonus of up to S/ 226\. * Welcome bonus of S/ 100 for the first two months. * Hiring bonus of S/ 150\. * Night-shift mobility bonus of S/ 100 (subject to assigned schedule). * Family allowance of S/ 113 (if applicable). * Full payroll enrollment from day one. * Paid training. * Opportunities for growth and professional development. * Corporate benefits and exclusive discounts with affiliated companies. * Remote work option starting from the third month, subject to operational guidelines compliance. Join our team and build your career with us! Application Question(s): * Are you available to work in-person at the Civic Center for the first two months, followed by remote work? * Current phone number Work Location: In-person employment