CUSTOMER SERVICE (JOCKEY PLAZA)

Description

Job Summary: We are looking for individuals with the right attitude, energy, and passion to deliver a sweet and memorable customer service experience, paying attention to details in a dynamic environment. Key Highlights: 1. Growth opportunities within the company 2. Positive and valued work environment 3. Training in customer service, coffee, and product handling HIRING – CUSTOMER SERVICE (JOCKEY PLAZA) We’re looking for you! At Berni Bakery, we want to welcome team members who possess the right attitude, energy, and passion to deliver a sweet and memorable experience in every customer interaction. If you love desserts, enjoy interacting with customers, pay attention to details, and thrive in a dynamic work environment, this position is for you. **Requirements:** * Completed secondary education and/or technical studies in customer service, gastronomy, or related fields. * Minimum 6 months of experience in customer service within bakeries, cafés, or similar industries. * Cash handling and POS system experience. * Basic knowledge of pastry. * Excellent attitude, responsibility, and customer orientation. * Ability to work effectively in teams and under pressure. * Availability to work at Jockey Plaza (Surco). * Full-time availability (rotating shifts, one day off per week). **Responsibilities:** * Deliver close, agile, and high-quality customer service. * Process payments and handle cash (POS and cash). * Prepare spoonable desserts and coffee. * Assemble and deliver orders carefully and with proper presentation. * Assist with basic daily inventory control. * Maintain order, cleanliness, and visual appeal at the point of sale. * Comply with hygiene protocols and Berni’s service standards. * Support the team with operational tasks and restocking as needed. **What We Offer:** * Formal employment registration. * Growth opportunities within the company. * Discounts on our products. * SCTR insurance and additional benefits. * Training in customer service, coffee, and product handling. * A positive work environment where your commitment and energy are valued and recognized. **Work Modality**: On-site **Location**: Jockey Plaza, Santiago de Surco **Availability**: Immediate If you enjoy creating memorable experiences, love continuous learning, and wish to join a team that values your growth, apply now and become part of Berni Bakery. Job Type: Full-time Workplace: On-site employment