Receptionist and Customer Service

Description

Job Summary: We are seeking an Administrative Assistant for Otsuki Group, dedicated to customer service, office management, administrative tasks, and social media handling. Key Highlights: 1. In-person and telephone customer service 2. Call, correspondence, and record management 3. Interdepartmental coordination for efficient workflow **OTSUKI GROUP** We are a microenterprise specializing in the sale of Honda spare parts and providing maintenance and repair services for Honda and Motokars motorcycles. **Requirements:** \*Technical studies in secretarial work, marketing, or related fields. \*Strong communication skills. \*Commitment to delivering high-quality customer service. \*Ability to work effectively in a team. \*Minimum 1 year of experience. \*Basic-level Microsoft Office proficiency. \*Residence in areas adjacent to Comas\-Carabayllo or San Martin De Porres. \*Working hours: Monday to Saturday, 8:30 a.m. to 5:30 p.m. **Benefits:** \-Payroll registration from day one. \-Monthly salary ranging from S/1,130\.00 to S/1,300\.00. \-Annual vacation after one year of service and a bonus in July and December (at employer's discretion). \-Attendance bonus of S/ 150\.00 after completing three full months of probation. **Main Responsibilities:** * Attend to customers and visitors both in person and by telephone. * Manage calls and correspondence (mail, packages, documents). * Maintain an organized and welcoming reception area. * Provide accurate and timely information to customers and internal staff. * Perform administrative tasks such as report preparation, data entry, and file management. * Coordinate with other departments to ensure efficient workflow. * Keep customer records and management systems up to date. * Deliver customer service with strong verbal and written communication skills. * Social media management. * Address customer inquiries. * Register motorcycles upon entry; willingness to assist whenever required and perform any other duties assigned by the immediate supervisor. Employment Type: Full-time, Permanent Salary: S/.1,130\.00 \- S/.1,300\.00 per month Work Location: On-site employment