Sales and Service Advisor

Description

Position Summary: Provide fast, effective, and persuasive customer service through digital channels and phone calls, closing sales and ensuring an excellent customer experience. Key Highlights: 1. Customer service and sales closing via digital and telephone channels 2. Product consultation and complaint management 3. Effective communication and results orientation Position Objective: Provide fast, effective, and persuasive customer service through digital channels and phone calls, achieving sales closure and ensuring an excellent purchasing experience. **Main Responsibilities:** * Respond to customer inquiries via phone calls, WhatsApp, social media, and other digital channels * Advise on products, promotions, and benefits * Follow up with interested customers (sales closing) * Record orders and coordinate deliveries * Meet daily and monthly sales targets, as well as team goals * Manage complaints or incidents promptly * Maintain constant communication with the operations team **Requirements:** * Sales experience * Excellent written communication and chat skills * Excellent written and verbal communication * Strong aptitude for phone-based customer service and sales closing * Proactivity and results orientation * Immediate availability **Key Skills:** * Effective communication (chat and phone) * Focus on sales closing * Handling objections * Quick response time * Customer empathy * Organization and follow-up **We Offer:** * Salary \+ sales commissions * Bonuses for goal achievement * Ongoing training Salary: Starting from S/.1,200\.00 per month Application Question(s): * How old are you? * Do you have experience in online sales? * Working hours are from 8:30 AM to 5:30 PM, Monday to Saturday — do you agree? * Please provide your current phone number for calls Work Location: On-site employment