Application ID: 245569 Thank you for your interest in joining Scotiabank Peru—we truly appreciate your application. We are seeking talented individuals who wish to grow and help achieve our organization’s goals. Wishing you great success throughout this process! **Mission:** Contribute to the overall success of the Branch Network in Peru by ensuring that specific individual objectives, plans, and initiatives are executed or fulfilled in support of the team’s business strategies and goals. Ensure that all activities are carried out in accordance with current internal standards, policies, and procedures. **What do we expect from you?** * Completed university or technical degree in fields related to the business scope: Finance, Accounting, Administration, etc. * 2–4 years’ experience as a Sales and Service Advisor, Retail Banking Sales Force, or similar roles. **What challenges will you face?** * Promote a customer-centric culture to deepen client relationships and leverage the Bank’s extensive relationships, systems, and expertise. * Actively carry out operations within respective areas in compliance with internal regulations, intercompany commercial agreements across the Scotiabank Group, and applicable legal provisions. * Contribute to maximizing the Bank’s profitability by developing commercial management with existing or prospective clients through sales and service delivery—providing financial advice and adhering to client contact activity discipline (ABP). * Assess clients or prospective clients and offer products or services aligned with their needs and financial capacity, minimizing the Bank’s default risk. * Utilize all tools provided by the Bank’s commercial management model—including Counselor, teller window, active campaigns, commercial intelligence database, among others—to maximize client portfolio management. * Evaluate performance of assigned portfolio clients holding active and passive products, enabling development and implementation of cross-selling and/or fund withdrawal prevention actions—identifying and/or recognizing client needs and solutions that satisfy them. * Carry out prevention, recovery, and collection activities when appropriate, based on adequate monitoring of clients’ passive and active product portfolios. * Apply the Bank’s credit, risk, Anti-Money Laundering (Know Your Customer), and other relevant policies. * Address, manage, follow up on, and resolve (where feasible) client inquiries and complaints using corresponding systems. These must be channeled via platform and Call Center to centralize service channels. * Promptly address and follow up on internal referrals from branches and other sales channels. * Understand the Bank’s risk culture and how risk appetite must be considered in daily activities and decisions. * Actively conduct effective and efficient operations within respective areas while ensuring suitability, compliance, and effectiveness of daily business controls to meet obligations aimed at reducing operational risk, regulatory non-compliance risk, money laundering and terrorist financing risk, and conduct risk—including responsibilities established under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, International Anti-Money Laundering and Counter-Terrorist Financing Manual, and Business Conduct Guidelines. Location(s): Peru : Ancash : Huaraz Thank you for your interest; however, only candidates selected for interviews will be contacted. \*\* Scotiabank Peru is an inclusive employer that respects diversity and does not discriminate in any form.