Job Summary: Responsible for optimizing the patient experience from scheduling through discharge, managing admissions, billing, documentation, and communication with physicians. Key Highlights: 1. Maximize the patient experience 2. Comprehensive management of patient care 3. Communication and coordination with the medical team **Description** **Offer** -------------------------- Maximize patient experience during scheduling, admission, and discharge, ensuring accurate charge posting. Register patient visits: Patient identification, creation of medical records (EMR), guiding patients on questions or concerns regarding the admission process, costs, services, etc. Process payments and issue payment receipts for services provided by the clinic across various departments. Manage SITEDS and/or Oncosys forms for oncology-related patient visits covered by ONCOSALUD; for physicians under the candidate’s responsibility. Post daily visit charges, reviewing charge entries in the system. Review physician visit sheets (consultations and procedures), verifying beforehand that these have been correctly registered. Post charges for consultations and procedures that have been recorded. Maintain clear communication between full-time and part-time staff regarding medical procedures or administrative matters within the department. Cash reconciliation during shift changes. Manage physician appointment schedules (e.g., booking appointments, rescheduling, handling add-ons, preparing medical reports [typing], maintaining constant communication with physicians for various cases and information). Correctly and efficiently operate the xHis, OncoSys, SITEDS, and SAP systems to ensure rapid service delivery without disrupting the daily patient flow. Reduce patient complaints related to administrative issues. **Requirements** **Candidate** ------------------------------ * + Technical or university studies completed or incomplete in Administration or related fields (preferred). * + Minimum 1 year of customer service experience; preferably in healthcare or laboratory settings. **Selection** **Process** ---------------------------- The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need to: 1\. Apply to the position 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or assessments Then, if your profile matches our requirements, we will contact you via email (through Aira) to proceed to the in-person stage. **About** **Us** ---------------------- Auna is a leading organization whose primary commitment is to deliver health and wellness to its members and patients. We pursue continuous innovation to provide high-quality, accessible health solutions for everyone. We operate in Peru, Colombia, and Mexico, and have over 14,500 employees. At Auna, we implement a people-centered, comprehensive health care model — the most important pillar of our mission. **Our** **Benefits** --------------------------- * Medical insurance * Training programs and courses * Wellness activities * Meal subsidy * Product discounts
María García
Indeed · HR
María García
Indeed · HR
