Description
Job Summary:
We are seeking nursing technicians or paramedics to work as call center operators, handling calls, scheduling services, and communicating with customers.
Key Highlights:
1. Key role in coordinating ambulance services
2. Comprehensive management of communications with customers and team
3. Opportunity for leadership and decision-making
Healthcare company (AMBULANCE) seeking nursing technicians or paramedics to work at our call center (call center operator).
**Responsibilities:**
Receive and track customer calls.
Schedule and execute confirmed services in coordination with ambulance personnel.
Review and respond to company emails; send quotations, invoices, receipts, and other documentation or information requested by customers via email or WhatsApp.
Review and respond to the company's WhatsApp messages.
Verify stock levels and expiration dates of medications and supplies.
And other related duties.
Working hours: Monday to Saturday, 08:00 AM \- 05:00 PM
Must reside in Chorrillos or nearby areas.
Higher education degree and prior experience in similar positions.
Performance-based incentives.
Availability to commit time.
Strong verbal communication skills, problem-solving ability, proactivity, dynamism, leadership qualities, decision-making capability, and empathy.
Salary: S/.1,500\.00 per month
Workplace: On-site employment