Description
Job Summary:
We are seeking a proactive, organized Administrative Assistant with excellent patient interaction skills for a dental clinic to manage appointments, records, and reports.
Key Highlights:
1. High-quality and humane patient care.
2. Continuous training and opportunities for growth.
3. A positive work environment.
We are a dental clinic committed to delivering high-quality, humane, and efficient care to our patients. We seek to welcome into our team an organized individual capable of coordinating across different departments, proactive, and with outstanding customer service skills.
**Main Responsibilities**
* Greet and register new patients.
* Manage the appointment schedule (scheduling, confirmation, and rescheduling).
* Follow up with patients to ensure attendance.
* Send appointment reminders (calls, WhatsApp, or other means).
* Organize and file clinical records.
* Coordinate the submission of clinical records to the accounting department.
* Maintain orderly and up-to-date reports in the database.
* Track patient payments.
* Prepare and send Excel reports to accounting.
* Provide excellent patient service and guidance.
**Requirements**
* Technical or university studies in Administration, Secretarial Studies, Health Administration, or related fields.
* Strong customer service skills.
* Basic to intermediate Excel proficiency.
* Excellent communication and interpersonal skills with patients.
* Organization, responsibility, and proactivity.
* Ability to manage multiple tasks during the workday with a positive attitude.
**We Offer:**
* Continuous training.
* Opportunities for growth.
* Market-competitive salary.
* A positive work environment.
* Working hours: 2:30 p.m. to 6:30 p.m., Monday through Saturday (36 hours per week, PEN 950).
Salary: PEN 800.00 – PEN 950.00 per month
Work Location: On-site employment